Southern Nissan Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I just want to start off by saying that Larry Myers was not just a sales consultant, but a great person to talk to . When we walked through the doors,he did not see us just as $$$ or just trying to get ou not just a sales consultant, but a great person to talk to . When we walked through the doors,he did not see us just as $$$ or just trying to get out of it what he could, but he actually built a rapport w/ my husband and I . He went over and beyond the call of duty to help us out after hearing our story of having gone through 11 cars in just a 9 yr period, none of them were dependable cars always breaking down. He reassured us that we were making a great investment and made us feel comfortable in making our purchase. I would definitely, and have already ,recommended this dealership and the sales consultants to anyone looking to buy a car. keep up the great work. Thanks More
My experience at this dealer could not have been more positive. I purchased a new Frontier from a group of people that were knowledgeable about the product and super nice. The process was honest and stra positive. I purchased a new Frontier from a group of people that were knowledgeable about the product and super nice. The process was honest and straight forward with no pressure or "double talk". The parts manager took the time to come to the sales office to explain vital Ipod interface accessory that needed to be installed. Very, very impressive compared to other dealers I have visited. I will always return to Hall Nissan for new vehicle purchases and service, and will not hesitate to recommend them to friends and family. I offer my congratulations to their owners and management for a refreshing business model that should be envied by the industry. William Edwards More
Like many of you have done or are doing, my husband and I visited MANY dealerships looking for the car of our dreams. Alas, all other dealerships fell short to our expectations. So, we decided to make a trip visited MANY dealerships looking for the car of our dreams. Alas, all other dealerships fell short to our expectations. So, we decided to make a trip to the great state of Virginia and visit HALL NISSAN OF CHESAPEAKE. It was worth driving 187 miles (or three hours in the car). The team at HALL NISSAN OF CHESAPEAKE was outstanding! They got us a deal we could live with and were comfortable with, and guess what? It was painless! No crazy antics, no BS, no 'ring around the rosie'; they were straight forward with us and didn't put us through the ringer. We had a completely comfortable experience and would go back and buy from them again! So, save yourself some trouble, time, and gas and visit HALL NISSAN OF CHESAPEAKE! They will take care of you! Julie Raleigh, N.C. More
Mr. Stokes is very professionial, in his job. Having my Mr. Stokes is very professionial, in his job. Having my car service has never been problem. I have work done and he lets me know the next thing to Mr. Stokes is very professionial, in his job. Having my car service has never been problem. I have work done and he lets me know the next thing to have done. Very plesant person to deal with. the time work is doing in is excellent not a long wait at all. More
I came into the dealership for my service on my 2008 Sentra, and while waiting talked with Jon, about what I could do with replacing my husbands car... He gave me several options, and asked if I could c Sentra, and while waiting talked with Jon, about what I could do with replacing my husbands car... He gave me several options, and asked if I could come back when James was there. I said sure, because I had to have a service part replaced. On comming back, James and I talked at length, with me needs, wants, and what we could afford.. James, and Mike Roberts, were with me, knowing I was buying while my husband was out to sea... Kind of blindly.. We purchased our 09 Sentra, and were very pleased.. We got exactly what I had asked for and within our reach and means.. I was very pleased and do recommend them to people who ask.. so THANKS to all who helped me and my kids!! :) More
I went into the dealership only to look at vehicles for a future sale as my Nissan lease was coming due in the next few months. After spending much time with John Atkinson, I ended up purchasing a new Pathfi future sale as my Nissan lease was coming due in the next few months. After spending much time with John Atkinson, I ended up purchasing a new Pathfinder. John was a great Sales Associate. He was not pushy, very knowledgeable of the vehicles, genuine, friendly, and more interested in my happiness with the vehicle than making a sale. The entire staff I dealt with during the process were friendly, helpful, and overall excellent in the area of customer service. I had a new radio put into the vehicle in which I was truly unhappy with after the fact. John was understanding and made arrangements for me to come back the next day to have the old radio re-installed. This is what customer service is about! Hall Nissan Chesapeake lives up to their good dealer rating. I would certainly recommend Hall Nissan Chesapeake and John Atkinson to anyone looking to purchase a new vehicle. More
I have visited Hall Nissan of Chesapeake twice for service and both times I came away frustrated and disappointed. In the future, I will go out of my way to bring the car to a different dealership. service and both times I came away frustrated and disappointed. In the future, I will go out of my way to bring the car to a different dealership. I will never return to this dealership. The customer service was very poor. The first time was for an "Express" oil change during which I waited for 2 hours in the lounge before asking what the problem was. I ended up having a nail in one of the tires, so I appreciated them finding that and taking care of it, but I did not appreciate being left in the dark while I waited, thinking I was still just getting an oil change. I ended up having to go home and come back the next day. On my drive home the next day I noticed that an "informative" and "courtesy" evaluation of my vehicle revealed a problem with my battery, but I was never "informed" of this problem while at the dealership and had to read it on my own on my receipt! I would have liked the "courtesy" of them telling me while I was there so I could have it fixed without coming back a second time. This last time I brought my vehicle in for service because the latch on my rear door was broken. They did not have the necessary parts (just bolts) to fix it and would not be able to get them until the following day. I was told I could leave the car there, drive it home with the door held together with a bungee cord, or pay for my own rental car. I was also treated as if I had caused the problem, instead of them taking responsibility for the car's failure and the fact that they had replaced that latch themselves a couple years before. More
Since moving from Texas in May of this year, I have had the greatest cumstomer service experience from these gentlemen at Hall Nissan of Chesapeake, VA. I was the proud owner of a 2006 Nissan Altima, but the greatest cumstomer service experience from these gentlemen at Hall Nissan of Chesapeake, VA. I was the proud owner of a 2006 Nissan Altima, but since moving here I traded in my car and have purchased a 2009 Nissan Fronteer and 2009 Nissan Rogue. I was assisted from start to finish. Nissans are great vehicles and I will recommend to anyone I know looking for a good vehicle to purchase one. I would tell them to go to Hall Nissan of Chesapeake and ask for my main man, Ray Simms to help them (by the way! Mr. Simms had also sold my daugther a Nissan, Sentra, that is how we met). Also the Managers that helped Mr. Simms and myself, Mike Roberts and Keith McCullers. Thanks very much, Ted Fields, RN,BC More
My visit to Hall Nissan of Chesapeake was a very pleasant one. After having been scared away by the rude, unfriendly salespeople at Hall Nissan of Virginia Beach, I was a bit apprehensive. I was looking to one. After having been scared away by the rude, unfriendly salespeople at Hall Nissan of Virginia Beach, I was a bit apprehensive. I was looking to purchase my first car, and was not familiar with the car buying process. I had found my car of choice, a 2008 Ford Fusion, on the Hall Automotive website. Soon after submitting a form indicating my interest in the vehicle, I received a call from the Internet Sales Manager. I was immediately impressed with the professionalism of the Internet Sales Management team. Every call I received was very polite, without an ounce of pressure. All of my questions were answered, and when it was time for me to come in and purchase the vehicle, the sales person I was involved with was genuinely friendly and polite. Instead of telling me a minimum amount I had to pay to get the car, he asked me "what can we do to have your business?". I felt extremely valued as a customer. I would ABSOLUTELY recommend this dealership to first-time car buyers such as myself, and will certainly be back in the future come next time I have to buy a car :) More
To Whom It May Concern: It's always been a pleasure To Whom It May Concern: It's always been a pleasure dealing with Hall Nissan (Chesapeake), and specically Mr. Rick Joyner. Over the course of th To Whom It May Concern: It's always been a pleasure dealing with Hall Nissan (Chesapeake), and specically Mr. Rick Joyner. Over the course of the last few years, I've purchased two new vehicles (plus 1 new leased vehicles) from this dealership. The customer service and friendliness that Mr. Joyner demonstrated was superior to any other sales consultant I've ever dealt with. Mr. Joyner is THE sales consultant who will make the business transaction (or shopping experience) fun & simple. There's no hassle (which is one of the main criteria for me) whatsover. Dealing with Hall Nissan -- and again, Mr. Joyner specifically -- brings truth to the saying: "The customer is always right." I will continue to purchase my new vehicles from Hall Nissan (usually every 18 to 24 months) and will always seek out Rick Joyner. Regards, Thomas Bock Contractor for the Department of Defense (DoD) http://www.thomasbock.net More