Southern Nissan Chesapeake

I have purchased a number of new cars over the years, and I recently helped my daughter buy her first new car. I was encouraged to go to Hall Nissan of Chesapeake by a gentleman who had over 50 years of car I recently helped my daughter buy her first new car. I was encouraged to go to Hall Nissan of Chesapeake by a gentleman who had over 50 years of car dealership experience(not Nissan). He told me that we would be well served there. To say that we were indeed well served would be the height of understatement. As we were leaving the dealership in exactly the right car for my daughter, she asked me if that is the way that I had always been treated when buying a new car. I told her emphatically, "No!" I felt like not only did we get a great car at a great price, but that we had just become part of another family. I have never had such a buying experience, and I have spent over 30 years in marketing, sales and customer service. I would encourage Customer Service professionals to visit Hall Nisssan of Chesapeake to see what real customer service is all about. You might even leave in a new car. Don Burke Virginia Beach, VA More

Hall Nissan was great to deal with. My wife and I were looking to down size our current vehicle a little so it was easier for my wife to drive. When we first went to the dealership, we came into contact w looking to down size our current vehicle a little so it was easier for my wife to drive. When we first went to the dealership, we came into contact with AJ. We told here that we were looking to buy an xterra and have already looked at other vehicles comparable to this type of vehicle. AJ asked specific questions in order to help us find what we were looking for. Not only in a vehicle but price as well. After looking and driving the xterra, we deceided on the xterra 4x4. When it came to price for the new car as well as trade in on my curent vehicle we were able to come to a decision that was satisfactory to us as well as the dealership. It was a great pleasure to work with AJ. I know at times I seemed very difficult to her as a customer but I wanted to get a deal that I would be happy with. She remained very professional at all times and asked specific questions in order to get my business. AJ was one of the best sales persons I have ever encountered within my 30 years of car buying. Not only would I buy from her again but I would send my family and friends to her as well. Thank you AJ for all of your help. Not only are you a great sales person, but you are truly a wonderful person in general. Hall Nissan has a great asset working for them, and that is you! More

David was very helpful throughout my sales process. I say process because the car I originally wanted was not able to be processed with the banks, but both David and Dave Wojick were determined to be of assi process because the car I originally wanted was not able to be processed with the banks, but both David and Dave Wojick were determined to be of assistance. THe David and Dave team work together to find me a Nissan Altima that was both affordable and stylish. I am so grateful that I stopped by on that friday evening, and I was only there looking - not to buy. But I am just overall pleased with the services provided there. Everyone at the dealership was very pleasant to my family and myself, seeing that I was there just about daily. I would reccommend Hall Nissan to anyone interested in purchasing a vehicle because I know that the staff there would offer them the same service I was provided, going above and beyond their duties to satisy their customers. Thank you so very much for all your hard work and time. More

I FIND MR. JOYNER SALEMANSHIP VERY PROFESSIONAL AND PERSONAL. HE'S THE TYPE SALE PERSON THAT YOU RIGHT AT HOME, STAYS RIGHT THOUGH THE WHOLE TRANSACTION. TENDS TO YOUR EVERY NEED AND MOST OF ALL GET YO PERSONAL. HE'S THE TYPE SALE PERSON THAT YOU RIGHT AT HOME, STAYS RIGHT THOUGH THE WHOLE TRANSACTION. TENDS TO YOUR EVERY NEED AND MOST OF ALL GET YOU THE VERY BEST DEAL,HE CAN GET. I WOULD RECOMMEND OTHER CUSTOMERS TO MR. JOYNER AND TO THE HALL DEALERSHIP. THANK YOU, MR.RICK JOYNER FROM A VERY SATIFIED CUSTOMER OSCAR F. KEMP SR RET MSG U.S.ARMY More

Exceeded my expectations in every way. Sales was able to locate the exact car I wanted, loaded with all options and exact colors, two states away and delivered within the week. Finance manager was even abl locate the exact car I wanted, loaded with all options and exact colors, two states away and delivered within the week. Finance manager was even able to find an exceptional rate on a loan, beating out the great rate I already had by a half point. Vehicle delivery was extremely thorough; between the delivery coordinator and the salesman I drove away remarkably comfortable with the seemingly endless amount of features. Everyone went above and beyond to make the experience the absolute best I've ever had purchasing a new vehicle. Thanks and keep doing what you do! More

I really want to give Mr.David Smalls and the team that helped him a great big God Bless you.Yes I was really stressed when I came in the first time no fault of his,he really kept me calm little that he kn helped him a great big God Bless you.Yes I was really stressed when I came in the first time no fault of his,he really kept me calm little that he know.But when I returned the second time just his smile and encouragement alone made me feel special.I am really bless because he took the time out to call me to see how I was enjoying my Armada,that in itself lets me know how he cares about the customers.I have recommended my friends and family to Hall Nissan and specificly to ask for Mr.Smalls.Thank you once again for the gift that God has given to you,you really know your job.Keep up the the good work and may God continue to bless you in every area of your life. THANK YOU,CHERYL A.DAVIS More

This was a pleasant experience. I just knew that I wasn't going to qualify for a loan let alone get any kind of car that I wanted but I took my chances anyway. Mr. Small, a great man if I may add cal wasn't going to qualify for a loan let alone get any kind of car that I wanted but I took my chances anyway. Mr. Small, a great man if I may add called me and informed me the his manager had given him my information and he was going to see what he could do for me. Over the next few days he kept communication with me via phone, letting me know what he was doing and what he needed from me. I have a very low credit score with no current accounts, to totaled vehicles from prior purchases and no down payment, trust me I was walking on faith because there was no way anyone was gonna finance me. Mr. Small proved me wrong and I felt I could be completely honest with him. I said I know it looks bad but I need a vehicle like yesterday and he said once again, im going to see what I can do to get you in a vehicle. On Friday afternoon Mr. Small called me and said he had great news, he found a company that would finance me and I was to come in and chat with him. Remind you my main goal was to just get in the door so I can have a shot at rebuilding me credit. When I arrived Mr. Small was greeting me with a big smile and even a hug and thanked me for coming out. He took me into his office and explained that he sees that I don't have the best credit history(Beacon 325 to be exact)and my interest rate would be slightly elevated, but he did have a quality vehicle with low miles. That scared me because I really thought I was getting a peice of crap since I can't drive a stickshift car. He then bought me a picture of a 07 PT Cruiser Touring Edition. Never would I have even looked at a PT Cruiser, because that was not my style. Im more of a Lexus, Honda, Jeep kinda girl, a chrysler was something i didnt want, and to be a PT Cruiser i was like whatever. But then i thought about it, where would i find a bank to finance one of those. So I got off of my bougie pedestal and said I can work with that. It turned out to be a great car, the interior is great and clean, and it only had 47k on the odometer. I feel that Mr. Small cared for me like I was his own. I was a damsel in distress and he was my night in shining armor because I could still be driving "mama's van". Mr. Small took the time to see what I really needed and that was a reliable car at a price I could afford. I don't think another dealer would have had the paitence or the time and sent me on about my way. So to all looking to Purchase a new our used quality vehicle, check out Hall Nissan on Western Branch Blvd they are like the family you choose for yourself. More

My journey to Hall Nissan of Chesapeake was a long one. I made it to finance at 2 different automotive dealerships- Pence Nissan, and Victory Nissan of Richmond. Both were traumatic experiences. The salesmen made it to finance at 2 different automotive dealerships- Pence Nissan, and Victory Nissan of Richmond. Both were traumatic experiences. The salesmen were initially nice enough, but somehow, the promises made in the “customer care” area did not translate into the finance area. Promises of “free oil changes for the life of the vehicle at no charge” and others ended up being $1500+ expenses. I spent 8 hours between these two dealerships, and sheer deception and dishonesty caused me to walk out of both of the finance manager’s offices. I was extremely distraught and disappointed at the lack of honesty in the world of car sales and felt as though I was being disrespected and taken advantage of. I went home with a migraine and without a car. After seeing the wonderful reviews of Hall Nissan of Chesapeake, I drove TWO HOURS to give it one more try. Can I tell you… these people are amazing! I was greeted at the door by David Smalls. He asked me about my experiences with car sales and, after hearing about my terrible experiences in Richmond, vowed to be forthright. He made my mother and me feel comfortable and welcome in the establishment and made my car buying experience absolutely wonderful. He was true to his word; he worked with my finances and got my car to fit into my budget. He even had a bowl of chocolate ready to help relieve the stress of the day!This man was delightful! Mike, the business manager, was equally as friendly. He did not badger me to buy warranties and options, he simply presented the information and I made the choices that fit my needs. Patti, the delivery manager, was warm and gracious. She went through my car booklet, showed me all the “bells and whistles” on the car, and made sure that I was knowledgeable about everything before I drove out of the parking lot. I tell you, these people are GOD-sent! Thank you Hall Nissan of Chesapeake! More

He takes the time to explain the proper way to maintain your Nissan so, it can drive properly and safely. Thus the car lasting a very long time. The prices for the oil change can not be beat! They're the your Nissan so, it can drive properly and safely. Thus the car lasting a very long time. The prices for the oil change can not be beat! They're the only Nissan dealership that uses Valvoline oil. More

I am giving this rating because I had gone to beach ford Lincoln and Mercury and I have been waiting on the car that we were looking at. The customer service is excellent at hall nissan and with my sales re Lincoln and Mercury and I have been waiting on the car that we were looking at. The customer service is excellent at hall nissan and with my sales rep. Brian Roache. They are very curtious at hall nissan and very helpful and don't waste time on getting you in and out of the door. They are also very helpful on giving you a tour of the shop so you know where and how to navigate and are very helpful with vehical information. I would recommend hall nissan to anyone and everyone and no wonder why they have the highest rating and excellent customer service and also still in business. More