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Southern Kia - Greenbrier - Service Center

Chesapeake, VA

3.9
322 Reviews

322 Reviews of Southern Kia - Greenbrier - Service Center

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September 28, 2023

This dealership does a good job, tom Fleming in your service department is very good 👍 More

by MRANDMRSJPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fleming
Sep 28, 2023 -

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 27, 2023

East to schedule. All done in under an hour. Everyone was professional and courteous. Thanks More

by SODABRIGHTBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2023

I have owned a car since I was 18, so I have dealt with many different car service centers. I normally go to Kia at Lynnhaven, and always no problem. But Kia Green brier was the worst service dept, I have More

by tricia00195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Doerr, Talyia Miles
Sep 26, 2023 -

Southern Kia - Greenbrier responded

"Tricia00195" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Sep 29, 2023 -

tricia00195 responded

My name is Patricia Johnson, and I dropped off my car to Southern Kia-Greenbrier on 9/18/23 @ 9AM. Please check at Southern Kia-Greenbrier, they have my information in their computer.

September 26, 2023

They are always very fast . I usually drop my car off for an oil change at night and they have it done by midday the next day ! More

by TBARNES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 26, 2023

Very polite and professionally ran, workers greet you when you walk in and seem willing to take care of you More

by SHAWN_DICKSON102
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2023

i brought in for regular maintenance . All Employees were very friendly and helpful. they also did all recalls on my Kia Soul More

by bmlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kim
Sep 26, 2023 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2023

The customer service is very helpful and friendly. My car service was quick and timely. More

by PCUFFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 26, 2023 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 24, 2023

Excellent customer service very respectful and quick response, a clean facility and garage comfortable lounge area. Will return soon. Thank you for the service. More

by Rebecca Rosado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
Sep 26, 2023 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 23, 2023

Pleasant people that help you with your cars needs. It’s a great place to get your car done More

by fosterjk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
September 22, 2023

All staff very friendly and professional . Eager to help. Fast workers and great workers . Helpful More

by Mrs.Tee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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