Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Kia - Greenbrier - Service Center
Chesapeake, VA
322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
322 Reviews of Southern Kia - Greenbrier - Service Center
Sort by
March 10, 2024
I've always had excellent service at your dealership. Between my wife's 2015 Kia Sorento and my 2022 Kia Soul Southern Kia at Greenbrier is the only place I will have them serviced. Between my wife's 2015 Kia Sorento and my 2022 Kia Soul Southern Kia at Greenbrier is the only place I will have them serviced. More
by tywarman
Verified Customer
March 08, 2024
I had a wonderful experience they listened to what I needed done and checked with me to see if I wanted them to go ahead and do it and quoted me a price and I gave them the go ahead. Never had them do t needed done and checked with me to see if I wanted them to go ahead and do it and quoted me a price and I gave them the go ahead. Never had them do that before and I was grateful that they did excellent customer service and work. More
by RMIZELLE2000
March 07, 2024
Salesman did everything he said he would. Very professional service. Very knowledgeable. Very nice can't say enough. Very professional service. Very knowledgeable. Very nice can't say enough. More
by Snoop23078
March 07, 2024
Greenbar Kia had no concern about my car getting fixed or that I have a job to get to and only have one vehicle and my other vehicle my wife has for her job and my children. Once my warranty ran out there wa that I have a job to get to and only have one vehicle and my other vehicle my wife has for her job and my children. Once my warranty ran out there was zero concern if I got a loaner vehicle or a rental from Kia. They didn't tell me how long it would take for the parts to get there. My car was there for three days with nobody calling me to tell me it would be it would be longer nobody told me about any sort of warranty with my tires on if I get a flat and it's cheaper to get it redone at Kia since I bought the tires from there like any other tire or car repair shop, the concern for their customer. Once the warranty runs out is nonexistent, my brother-in-law bought a vehicle on a recommendation from me because I like mine so much and I enjoyed the service so much while my warranty was active but I will make sure to let every person I know, in any conversation that Greenbrier Kia has 0% care once your warranty runs out and is no help with military or government personnel. I will never buy another Kia to Greenbrier Kia. More
by Cory.gruber
March 05, 2024
Communication was Never available to me. Car was found unlocked outside in lot after I locked it the prior day. Damage was done and No one reported it. Service manager unable to communicate Car was found unlocked outside in lot after I locked it the prior day. Damage was done and No one reported it. Service manager unable to communicate with me. Everyone lies! I had to search out help More
by BOBLAGRECA
March 04, 2024
Did not go to Kia. Went to GMC. Ok experience with service. Had better experience with Tom. More info made available. Do understand that the service dept is short of pe Went to GMC. Ok experience with service. Had better experience with Tom. More info made available. Do understand that the service dept is short of people More
by rncdavis43
Employees Worked With
zen
March 03, 2024
I didn't get all of the service I requested because information wasn't correctly documented I requested oil change and tire rotation but I only got the oil change. information wasn't correctly documented I requested oil change and tire rotation but I only got the oil change. More
by BWJ001
Employees Worked With
Lauren S
