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Southern Kia - Greenbrier

Chesapeake, VA

4.0
384 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 384 reviews

June 23, 2024

Great service department, and technicians! ! Very appreciative of all that was done for me during my visit. More

by sk8ermikez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 23, 2024

Friendly, quick service. Have bee a Southern customer for over 25 yrs. Still maintain a Fiat and service my truck at Southern. Serviced my aurora for over 22 yrs. There. More

by RWARREN4X4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2024

Average service. However parts management needs to be better. A part I needed for my new vehicle was never ordered and then not available to replace a faulty one at t More

by vinniedino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

June 23, 2024

Had a great experience at the dealership everything was great, maintenance check want well thanks. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean pierce
Jun 25, 2024 -

Southern Kia - Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2024

Southern KIA Greenbrier provides excellent quality service. The staff were very friendly and helpful. The service was quick and reliable. I was out in no time. I were very happy with my oil change. More

by LYNNSFRESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2024

I made an appointment for a recall that was needed. This was my second attempt to get the recall for my 2013 Kia Sorrento. I would assume that the part required for the repair would have been on hand More

by TORRIJA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Southern Kia - Greenbrier responded

"TORRIJA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2024

They finished in a reasonable amount of time and I was happy and I will return in the future More

by DRBELGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

The wait, even with an appointment, was quite long. But the service made up for it. Thank you , Dan! More

by LWILLIAMS413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Y.
Jun 18, 2024 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2024

Arrived early for my appointment. Car was finished shortly after my originally scheduled appointment. Great job! More

by GAGIRL23322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Warder
Jun 18, 2024 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2024

Brought truck in for 15000 mile service. Rotated tires which had been rotated 2000 miles prior with oil change.. New advisor was not aware of service plan and tried charging me. Addti More

by muddipaws1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

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