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Southern Kia - Greenbrier
Chesapeake, VA
386 Reviews
Southern KIA-Greenbrier in Chesapeake has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 386 reviews
September 30, 2023
From the sales manager to the sales rep to the finance manager all very friendly, knowledible and easy to work with. They all had my best interest. manager all very friendly, knowledible and easy to work with. They all had my best interest. More
by macusers
Verified CustomerEmployees Worked With
Other Employees :
Pam Yambao, Jonathan (sales rep) and Wes (finance manager)
September 30, 2023
Everyone was so kind and helpful. The service was outstanding! I highly recommend Kia to my friends and family. The service was outstanding! I highly recommend Kia to my friends and family. More
by katrenaholmes
Employees Worked With
September 30, 2023
My issue is more with the service department than with the dealership. Every single time I call to set appointment for service I get excuses as to why I can’t get appointment for the times I ask. I live the dealership. Every single time I call to set appointment for service I get excuses as to why I can’t get appointment for the times I ask. I live in Gloucester and it’s a bit of a drive to come to the dealership. I like to schedule appointments when it’s convenient to me not the dealerships’. Also, the last time I brought car in for oil change, I requested a tire rotation and the lug nut key was not returned to my vehicle. I brought it the the attention of the front desk person and she told me that she would put a note on the system but that there was nothing they could do. The reason I know it was not returned was due to a flat tire issue that luckily I was able to get fixed with a plug but when looking for the nut lock key it was nowhere to be found. I think the service department should replace missing key or reimburse me for the key that was in my opinion “stolen” as it was never put back in places. Whomever took key, went thru my glove compartment without asking permission. This to me is very unprofessional and service folks should not be going thru your car without asking permission. More
by raulespinet
Employees Worked With
September 30, 2023
The service technitions are good about helping The customer solve The problem.This is satisfying customer solve The problem.This is satisfying More
by DNG0
September 29, 2023
The service took way to long. It shouldn't take three hours to do a oil change and state inspection. I also didn't really understand how people that came after me left before me. It shouldn't take three hours to do a oil change and state inspection. I also didn't really understand how people that came after me left before me. More
by pokie7001
Employees Worked With
Tom
September 28, 2023
He lied to us about when our second Key would be available, also rushed us after we purchased the car far as the features. we are still waiting to purchase the car in May. available, also rushed us after we purchased the car far as the features. we are still waiting to purchase the car in May. More
by rosagarner1
Employees Worked With
Reggie
September 28, 2023
The lady who takes care of the oil change is amazing and super helpful. Good job super helpful. Good job More
by candiceccp
Employees Worked With
September 27, 2023
East to schedule. All done in under an hour. Everyone was professional and courteous. Thanks All done in under an hour. Everyone was professional and courteous. Thanks More
by SODABRIGHTBILL
