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Southern Kia - Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
391 Reviews
Discover Incredible Deals at Southern Kia-Greenbrier! Looking for a new KIA car, SUV, or minivan? Southern Kia-Greenbrier in Chesapeake has a wide selection of new inventory at prices you'll love! Proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach, we’re your trusted source for affordable, reliable KIA vehicles. When you buy from Southern, you’re not just getting a car — you’re getting peace of mind. With our exclusive Southern Hospitality Buyers Program, you'll enjoy Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus Many More Value-Added Benefits Southern Kia-Greenbrier is part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Before You Buy, Give Southern A TRY!
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1310 S Military Hwy

Chesapeake, VA

23320

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Showing 391 reviews

October 20, 2023

High turnover people don’t know what they’re doing not trained enough and are rude More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richards Potts
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Oct 20, 2023 -

Southern Kia - Greenbrier responded

"Tricia" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2023

Concerned, stress worried. Lack of knowledge and lack of customer service. Trust loyalty helpful not trained More

by BOBLAGRECA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
Oct 23, 2023 -

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

October 20, 2023

LEFT MY CAR FOR SERVICE. I THE A.M.PICKED IT UP IN THE AFTERNOON. SERVICE WAS GREAT. More

by MSTADLER97
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I DON'T KNOW NAMES., Richards Potts
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Oct 23, 2023 -

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 20, 2023

Great Service, fast, informative and friendly. Thanks Tom Fleming. I enjoy coming here. Great staff and techs! More

by REBECCA_BAGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fleming. , Richards Potts
Report | Print
Oct 23, 2023 -

Southern Kia - Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 19, 2023

Service personnel handled a situation with respect, professionalism and kindness. Thank you for taking care of the problem.. More

by ANAVORMELKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
Oct 19, 2023 -

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 19, 2023

They have been good to me. I know it's only an oil change. But they have gotten me in and out really fast. Also I needed a state inspection. Was told on the phone that the appo More

by DEAN.KISNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fleming. 5 stars
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Oct 19, 2023 -

Southern Kia - Greenbrier responded

Great to have you back with us again, Dean!

October 19, 2023

Great dealership that cars about the customers and making things right. Put chased my vehicle here area receiving horrible service at another Kia dealership More

by adrianshears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richards Potts
Report | Print
Oct 19, 2023 -

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 18, 2023

First time at this service department for my 2021 KIA Sorrento and I was very pleased with the professionalism when I dropped off my car for service. I needed a courtesy ride to my office, not knowing th More

by spinkston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca ?? at Service Desk, Richards Potts
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Oct 19, 2023 -

Southern Kia - Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 17, 2023

Fast and nice and polite. Explain everything they are doing to your car before doing it More

by MELOVE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt, Richards Potts
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Oct 17, 2023 -

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 17, 2023

The management and Sales Team fulfilled all that was expected to make our purchase satisfactory. We are very happy with our purchase. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richards Potts
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Oct 17, 2023 -

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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