Southern Hyundai Newport News - Service Center

Jeff Moien has been the main point of contact for me and the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone wel the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone well. More

Jeff was very pleasant, courteous, & worked swiftly, while maintaining attentiveness to detail. He was working the service area alone, yet, managed it well. while maintaining attentiveness to detail. He was working the service area alone, yet, managed it well. More

They were courteous and thorough. Brenda has always been helpful in so many ways like making sure she let's us know the status of the car. Brenda has always been helpful in so many ways like making sure she let's us know the status of the car. More

Very friendly greeting, my son had toys to play with and snacks if he needed it, I was in and out within reason. snacks if he needed it, I was in and out within reason. More

Everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine. More

Quick and easy Was there for a state inspection. Got in and out quickly with no issues Got in and out quickly with no issues More

Timely and noticed my car was due for state inspection so I didn't have to make a separate trip. I didn't have to make a separate trip. More

I wouldn't say the desk staff is overly friendly. But they get the job done and that's good But they get the job done and that's good More

Very good Very good cousomer serice christopher House the best. I always get the best service when Chris handles my vehicle. best. I always get the best service when Chris handles my vehicle. More

I have always liked the service part of the dealership. (This time around there was an issue with a malfunction with the tire equipment that caused the lug nuts to not tighten and created a scary situation (This time around there was an issue with a malfunction with the tire equipment that caused the lug nuts to not tighten and created a scary situation when I was driving. Derrick was quick to make things right and I will continue with getting my car serviced at this location) More