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Southern Hyundai Newport News - Service Center
Newport News, VA
896 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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896 Reviews of Southern Hyundai Newport News - Service Center
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July 31, 2024
Very prompt and polite. Knew why I was there and took care of me quickly Knew why I was there and took care of me quickly More
by LMGRIFFI
Verified CustomerEmployees Worked With
July 31, 2024
I stoped using this location because of the terrible service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. service. I decided to give it another try since it’s under Southern and I am so happy I did!!! Service was great, friendly and professional. More
by Danielle
July 28, 2024
Great Service from a great dealership. Found my new service team for my Santa Fe, thank you Derrick. Found my new service team for my Santa Fe, thank you Derrick. More
by JOHN.ZMAN
Employees Worked With
July 27, 2024
Great friendly staff with a comfortable waiting area with complimentary water and coffee. I've been coming here for all my warranty oil changes for the last 3 years. complimentary water and coffee. I've been coming here for all my warranty oil changes for the last 3 years. More
by CHRIS A
Employees Worked With
July 26, 2024
Everyone at the dealership seemed to be very professional, courteous and the service was very prompt. professional, courteous and the service was very prompt. More
by kimbold2000@yahoo.com
Employees Worked With
July 26, 2024
I have to say Jeff was exceptional I was a very distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle wa distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle was maintained Hyundai definitely stands by their warranty I had no issues in my car is running fine exceptional wonderful service highly recommend these gentlemen and I will always return from the bottom of my heart I truly thank you Jeff for assisting me in such a hard time More
by sjharris28
July 24, 2024
They're very knowledgeable of the cars they service, and they do great work fixing them. they do great work fixing them. More
by JK4094581
Employees Worked With
July 22, 2024
Don't know who you're referring to. Supposed to receive a call from Larry when my recall parts come in Supposed to receive a call from Larry when my recall parts come in More
by mwlandes
Employees Worked With
July 05, 2024
I have not had opportunity to use Southern Hyundai enough to give an overall fair rating except two employees In the Service Dept. Brenda Messer and Larry Fowler who were very professional in rendering. the to give an overall fair rating except two employees In the Service Dept. Brenda Messer and Larry Fowler who were very professional in rendering. their service to me. I am, however, dissatisfied with the way in which the Auto personnel handled the matter of the Recall on my Auto. I have no knowledge nor written information that this matter has been resolved and that gives me great concern about the safety of my vehicle. I would like further information regarding this problem. More
by DELLAGRAY1029
Employees Worked With
Larry Fowler, Brenda Messer
July 04, 2024
I did not have an appointment and I was greeted by Brenda who was very helpful and willing to see me. She was understanding and friendly she put me at ease, as I was concerned about my vehicle. who was very helpful and willing to see me. She was understanding and friendly she put me at ease, as I was concerned about my vehicle. More
by TONIAMCMILLIAN7
Employees Worked With
Brenda Messer, Brenda Messer
