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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
666 Reviews

666 Reviews of Southern Hyundai Newport News - Service Center

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November 14, 2019

Quick service when getting my windshield replaced and lovely shuttle driver. Thank you Hall team. The windshield replacement and shuttle service went very quick. Thanks again! More

by Antman
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha wright
Dec 20, 2019 -

Southern Hyundai Newport News responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 12, 2019

Good, fast service. Great staff. Very polite. Early service hours really help. Bought air filters at the dealership. Parts seemed high priced. I did not have an opportunity to check other locations. More

by jsy
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 11, 2019

Excellent service and customer service. Service assistant completed check-in. All requested repairs were completed and any repairs that may be done in the future were explained and understood. Very profes More

by Jblew757
Recommend Dealer
Yes
Employees Worked With
Service assistant on Sat Nov 9, Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 11, 2019

Brenda and the service team always do an amazing job, will always return to Hall Hyundai for all my service needs, thank you!! The very best team More

by jkolano1
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

November 06, 2019

Service actually faster than promised and also fixed some other problems that weren't invoiced, free of charge. Would definitely recommend Hall for any Hyundai services in the middle peninsula area. More

by M
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
November 06, 2019

I brought my 2016 Sonata Hybrid in for a state inspection. I have no issues with the inspection. I brought my car in earlier than my appointment and it was completed in about an hour. I have a c More

by JC Davis
Recommend Dealer
No
Employees Worked With
I prefer not to rate an employee
Nov 25, 2019 -

Southern Hyundai Newport News responded

Ms. Davis, thank you for taking the time to leave feedback. It is our understanding that you have recently been in contact with our Service Manager, Derrick Phillips, regarding your concerns. We are pleased to hear that we were able to come to an amendable solution and restore your confidence in our dealership. If you have any questions before your next visit with us, please do not hesitate to contact Derrick directly at 757.243.2000. Thank you.

November 02, 2019

Always outstanding service ! Friendly and courteous staff. Service Rep explained everything and printed out suggestions for future service. Also recommended which should take priority. Great! More

by DB
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

They get you in and out in an orderly fashion. I think was only there for about 30 min and then I was done. Great customer service More

by Franklyn32
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Paige is wonderful! Every time I have an appointment at Hall Hyundai she always has a smile and is very helpful and kind! She is a reason I continue to get my car service More

by Jerseyjaky1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paige
August 15, 2018

Service never lets down! Lisa is such a value to hall Hyundai!! She does her very best to take care of you even after you buy a car and makes sure you are happy when you leave More

by Ryan.latulipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Bollhorst
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