Southern Hyundai Newport News - Service Center

I brought my 2016 Sonata Hybrid in for a state inspection. I have no issues with the inspection. I brought my car in earlier than my appointment and it was completed in about an hour. I have a c inspection. I have no issues with the inspection. I brought my car in earlier than my appointment and it was completed in about an hour. I have a concern, however. I had a very busy morning on Monday. A dentist appointment, followed by a funeral, and then my car inspection. I took 2 of my favorite lipstick shades with me. I did not apply them until after my dentist appointment. I placed the lipsticks in one of the cups in the console. When I arrived at Hall, I decided to leave them in the cup since I didn't have space for them in my purse. When I came to pick up my car, the lipsticks were not in the cup where I left them. I searched the car, but did not find them. I searched other possible locations at home, but did not find them. I believe my lipsticks, one a tube of Lancome lipstick, the other a tube of Avon lipstick, were removed from my car while at Hall. I have trusted Hall to give my car great service and keep items that may be left in my car safe. Though the value of the two tubes is about $40.00, and even if the lipsticks were located, I wouldn't want them back. The thought of someone taking something as personal as my lipsticks is disturbing. This incident is causing me to rethink continuing to use Hall for my service. More

Working with Freddie Robles I like working with Freddie Robles.He knows what I want and doesn’t waste my time . He keeps me posted on any deals and keeps me in the loop. You need I like working with Freddie Robles.He knows what I want and doesn’t waste my time . He keeps me posted on any deals and keeps me in the loop. You need more Freddies. More

It was wonderful! 16 February 16, 2018 Hall Hyundai Newport News 12872 Jefferson Ave. Newport News, VA 23608 I have always been taken care of by either Brenda M 16 February 16, 2018 Hall Hyundai Newport News 12872 Jefferson Ave. Newport News, VA 23608 I have always been taken care of by either Brenda Messer or Christopher House. They have always been friendly, informative and professional. I am 64 years old and I don’t think I have ever encountered two more dedicated, customer-oriented individuals. Zac Chandanais was also friendly, knowledgeable , professional and extremely helpful in getting my engine replaced.. I am sure Hall is aware of how lucky they are to have such dedicated and awesome employees. I hope that if there is any type of award or recognition for excellence in customer service that these individuals are at the top of the list. Customer for life. Teresa Higgins More

Great honest service Our vehicle needed service ASAP and we had to have it towed to dealership. Derrick and Craig took care of us. They have us honest answers to the probl Our vehicle needed service ASAP and we had to have it towed to dealership. Derrick and Craig took care of us. They have us honest answers to the problem and got our vehicle back on the road quickly. I trust this team with any of my service work on all my cars. I would highly recommend them. Than you again More