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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
622 Reviews

622 Reviews of Southern Hyundai Newport News - Service Center

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December 02, 2019

Great service experience everytime with fast service, flexible team, friendly, knowledgeable, and kind. They do a thorough job on my vehicle which is important to me because it's my daughters car. Safety More

by Kym
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

Kym, thank you for your positive review. We're glad to hear that you found our team here at Hall Hyundai Newport News so helpful. We hope to be of service to you again! Take care!

November 29, 2019

Customer oriented and fair Always puts customer first. Always fair and generous in service. Will ensure my price is as low as possible and provide honest and fair assessments an More

by Brikimg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

November 26, 2019

Awesome service team, very professional and took time to explain everything to me. I brought my vehicle in for recall work and had a follow up appointment today. My experience could not have been better More

by Dotty
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Southern Hyundai Newport News responded

Dotty, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

November 26, 2019

Very professional. Let me know exactly what was wrong & what needed to be done. Went back & re-examined a part cleaned it up didn’t need to be replaced, saved $500 More

by Grey fox
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Southern Hyundai Newport News responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

November 25, 2019

Excellent customer service! Met all expectation's regarding appointment and car repairs. Hall Hyundai service team is the greatest. I will always have my cars serviced there. More

by Moored
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 25, 2019

Low tire pressure indicator. Call dealer and they were able to take care of it next morning. Get consistent prompt service with this service centerAnd continue to purchase vehicles because the service I g More

by Mminarik
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2019

Quick service when getting my windshield replaced and lovely shuttle driver. Thank you Hall team. The windshield replacement and shuttle service went very quick. Thanks again! More

by Antman
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha wright
Dec 20, 2019 -

Southern Hyundai Newport News responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 12, 2019

Good, fast service. Great staff. Very polite. Early service hours really help. Bought air filters at the dealership. Parts seemed high priced. I did not have an opportunity to check other locations. More

by jsy
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 11, 2019

Excellent service and customer service. Service assistant completed check-in. All requested repairs were completed and any repairs that may be done in the future were explained and understood. Very profes More

by Jblew757
Recommend Dealer
Yes
Employees Worked With
Service assistant on Sat Nov 9, Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Hyundai Newport News!

November 11, 2019

Brenda and the service team always do an amazing job, will always return to Hall Hyundai for all my service needs, thank you!! The very best team More

by jkolano1
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
Dec 20, 2019 -

Southern Hyundai Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

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