Southern Hyundai Newport News - Service Center

From the time of arrival we were very pleased with the service performed. Our service advisor was courteous, friendly and professional. Thank you! service performed. Our service advisor was courteous, friendly and professional. Thank you! More

Great It was great. Dropped my truck off in the morning, picked it up in the afternoon. It was repaired and serviced, on time, and done right the first time! Dropped my truck off in the morning, picked it up in the afternoon. It was repaired and serviced, on time, and done right the first time! More

Southern Hyundai are real professional in the way they treat me everything I visit the dealership. I give them 5?'s! treat me everything I visit the dealership. I give them 5?'s! More

Great service as expected. I will use Southern for all my services on my 2 Santa Fe's I will use Southern for all my services on my 2 Santa Fe's More

My 2nd Hyundai Genesis, both of which were purchased at Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered mys Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered myself to be a VIP under Brenda as my Team Representative. I will greatly miss her as she is retiring, but look forward to the same excellent service with my new Team lead More

Excellent customer service. Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly More

N/A I was overcharged for a brake job. Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me st Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me starting to check on it. So then I made an appointment which was only available about 30 days later. Then I'm charged $2800 total for a brake job with rotor replacement. No way did just the pads and rotors cost $2300. Then $400 to install the brakes. Total $2,700. I disagree with these charges. I hope you understand where I'm coming from More

My experience was great. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. More

The oil changer (Mr Blyth) did an outstanding job, servicing my vehicle Service was completed in a timely manner servicing my vehicle Service was completed in a timely manner More

It was great. Walked in Monday and requested service as soon as it were available for both my vehicles and was set up two days back to back. Tuesday and Wednesday. Walked in Monday and requested service as soon as it were available for both my vehicles and was set up two days back to back. Tuesday and Wednesday. Dropped one off and picked up the other. Seamless. More