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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
677 Reviews

677 Reviews of Southern Hyundai Newport News - Service Center

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August 15, 2024

Nothing to say, the service and service man was excellent. Good timing was advised of the time and when it was ready More

by TATUMRON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2024

Greeted by friendly recipitionst. Found my appt and service was very fast. Great service- thank you. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 14, 2024

First time visiting this dealership to service my Palisade. Great staff, it’s convenient, and many more options for scheduling service when iy’s actually needed instead of having to forecast months o More

by craigw94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Aug 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 14, 2024

Chris did a great job at write up. Service was done promptly and correctly. Thank you ! More

by Donaldmalizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Mastropasqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 14, 2024

I bought the car in that Saturday and that Tuesday they worked on the car my car had broke down and I'm from Baltimore I was going to Virginia Beach More

by speaker831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2024

Great service, my starter went out and they accepted the tow truck and fit me into the schedule. I will definitely be going back for service in the future. More

by Billytyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 14, 2024

The dealership is always professional and helpful if you have questions. Top rate all the time. More

by Jimmycclements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 14, 2024

Paint defect on 2023 Hyuandai unit covered under warranty. Told wouldn’t be a big expense out of my pocket to have it fixed at another dealership More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

August 14, 2024

Looking for a place to buy a new car can be difficult but I’m so glad I chose southern Hyundai in Newport News! Starting from sales to financing, everything was so easy and stress free. I have been back sinc More

by Jlbarden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Gordon
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

My appointment was timely seeing the volume of cars coming in at the same time. Service rep. Was friendly and wait not too bad More

by Lscrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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