Southern Hyundai Newport News - Service Center
Newport News, VA
1,001 Reviews of Southern Hyundai Newport News - Service Center
Great communication and excellent professionalism. I’ll be sure to bring my car in service again, I’ll be sure to bring my car in service again, More
Jeffrey displayed great communication. Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense. I don't know who Ernest is that is why mid rating. Overall, it was a very good experience and I would use Southern Hyundai of NN again, but not being prepared for a known service was a problem. More
Always have a quick turnaround when I bring my car in. Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! More
The service technician was professional and courteous in explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is someth explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is something that seem to be a lost art when dealing with senior citizens. 100% great person More
I’m very pleased with the customer service I received at this dealership . They were very professional and attractive throughout the entire purchasing process. Thank you all very much this dealership . They were very professional and attractive throughout the entire purchasing process. Thank you all very much More
Made an appointment a couple weeks out to have maintenance and recall done. Recall not completed, because they did not have the part. This was the second attempt at getting the recall taken care o maintenance and recall done. Recall not completed, because they did not have the part. This was the second attempt at getting the recall taken care of. More
Awesome service they do a wonderful job are alway polite and are extremely helpful from start to finish and are extremely helpful from start to finish More
We are thankful for the good folks at Southern Hyundai. It's nice to get an oil change without an appointment. Service and product are always great. Thank you! It's nice to get an oil change without an appointment. Service and product are always great. Thank you! More
Great service as usual. Waiting was as expected and specific attention was given where it was needed. Waiting was as expected and specific attention was given where it was needed. More