Southern Hyundai Newport News - Service Center

Love the customer service. Always addresses my issues and concerns in a timely manner. Always professional. Always addresses my issues and concerns in a timely manner. Always professional. More

This is an amazing dealership. They handle all problems with my palisade in no time. They also had a loaner car while mine was being serviced. Thank you all for everything you’ve d They handle all problems with my palisade in no time. They also had a loaner car while mine was being serviced. Thank you all for everything you’ve done. You guys are amazing and a number one company. More

I’m not why it takes 4 weeks to get an appointment? I would have bought a Honda if I would have known it takes that long to get an oil change I would have bought a Honda if I would have known it takes that long to get an oil change More

The service was excellent and prompt! I'm so thankful for a trustworthy place to have work done! I would highly recommend Derrick's team and have! I'm so thankful for a trustworthy place to have work done! I would highly recommend Derrick's team and have! More

Jeff was attentive and helpful. He explained and apologized for the delay. He was very polite when he answered my questions. He explained and apologized for the delay. He was very polite when he answered my questions. More

Excellent service at a fair price completed very quickly! We look forward to coming to Southern Hyundai and Chris House for our future service needs! Service manager Derrick Phillips was also very kind and p We look forward to coming to Southern Hyundai and Chris House for our future service needs! Service manager Derrick Phillips was also very kind and professional! More

Regular oil changes that are scheduled weeks ahead of time still take over an hour and a half. There was only one other person in the waiting area so it wasn’t busy. This is the second time it’s happened time still take over an hour and a half. There was only one other person in the waiting area so it wasn’t busy. This is the second time it’s happened! Neither time was there any communication about a long wait or an apology for the long wait. The man just called my name and handed me a wad of paperwork, no conversation at all. More

Love this Hyundai dealership It’s a in out doesn’t take long to get your car back. People friendly the dealership is clean. The adviser are great on keeping you up dated on your vehicle. The adviser are ea long to get your car back. People friendly the dealership is clean. The adviser are great on keeping you up dated on your vehicle. The adviser are easy to talk too in helpful More

Fast polite surface. Unsure why I was told recall service would take 4 hours and it only took less than 1 hour. Unsure why I was told recall service would take 4 hours and it only took less than 1 hour. More

My service advisor Chris was very helpful and went above and beyond. helping me and I am very appreciative. and beyond. helping me and I am very appreciative. More