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Southern Hyundai Newport News

Newport News, VA

4.8
1,269 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,269 reviews

March 20, 2018

first time recently bought a 2017 Hyundai Elantra. Chris was very helpful and polite. I had an issue because I didnt receive my remote for the locks. Called se More

by unhappy turned into happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Meadows, Joel Hackney
Mar 26, 2018 -

Southern Hyundai Newport News responded

Thank you so much for giving us the opportunity to turn your experience around! Please don't hesitate to give us a call if you need anything else! It was a pleasure working with you. Thanks, Michael Pina, General Manager

March 06, 2018

Amazing!! Go see Freddie Robles My wife and I never bought a car from a dealership before and I must say our experience was amazing. Freddie Robles was great, professional and attent More

by Miguel Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Robles
Mar 06, 2018 -

Southern Hyundai Newport News responded

Hi Miguel, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hall Hyundai Newport News

February 16, 2018

It was wonderful! 16 February 16, 2018 Hall Hyundai Newport News 12872 Jefferson Ave. Newport News, VA 23608 I have always been taken care of by either Brenda M More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Chandanais, Brenda Messer
Feb 20, 2018 -

Southern Hyundai Newport News responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hall Hyundai Newport News! Thank you for your kind words, and we look forward to your next visit. Take care!

February 14, 2018

Great honest service Our vehicle needed service ASAP and we had to have it towed to dealership. Derrick and Craig took care of us. They have us honest answers to the probl More

by Bjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips , Craig Brown
Feb 16, 2018 -

Southern Hyundai Newport News responded

We're glad that we were able to get you back on the road so quickly! We really appreciate your recommendation, and if you ever need anything more, don't hesitate to let us know!

January 29, 2018

Freddie is the BEST I didn't feel pressured and he made sure he accommodated my needs and concerns. Very nice personality! Thanks again for my new 2018 Sonata! More

by Dani23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Robles
December 26, 2017

Friendly Service Great staff, friendly service and outstanding attention to detail. I appreciate their ability to work with me and what i needed. Thank you Hyundai yo More

by mcolon7492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in Financing and GM Mike Pena, Freddie Robles
Dec 27, 2017 -

Southern Hyundai Newport News responded

Thanks for your feedback about your experience with our team. We're pleased we could help you find what you were looking for. Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2017

Awsome This was the best car buying experience that I’ve ever had! I started my search online and within 48hrs I was signing a great deal on a NEW car!!! I g More

by chanel.dillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bly
Dec 26, 2017 -

Southern Hyundai Newport News responded

Chanel, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

December 10, 2017

Great Dealership Really nice and helpful staff, the building was very accommodating for my kids. They were able to use the wifi while handled business matters with Chr More

by norman.coles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crider, Christopher Meadows
Dec 12, 2017 -

Southern Hyundai Newport News responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 10, 2017

Quick Service! Everything was great, they really listened to what we wanted and did not pressure us to get anything additional that we did not want. We wanted this More

by fansleras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Bollhurts
Dec 12, 2017 -

Southern Hyundai Newport News responded

Hi and thank you for taking the time to leave a review for us at Hall Hyundai Newport News. We're happy we could meet your expectations!

December 07, 2017

Hall promises but does not deliver I was told Hall really wanted to help us and our situation. Then they proceeded to try and over charge us by nearly $5900.00. Sneaky!! We never receiv More

by tsl0769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Townsend, John Hagood, Christopher Meadows
Jan 18, 2018 -

Southern Hyundai Newport News responded

We are very sorry to hear about your experience, and would appreciate the opportunity to speak with you personally about this. Due to your username not containing enough information to find your name in our customer database, we are unable to find any contact information. Michael Pina, our general manager, would like to personally apologize for your experience and learn what happened. he can be reached at michael.pina@hallauto.com if you would like to speak further. Thank you for reaching out, and we apologize for your experience at our store!

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