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Southern Hyundai Newport News

Newport News, VA

4.8
1,406 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,406 reviews

August 19, 2024

They are great people. Been going there thirty years.....I will not go anywhere else. More

by keara_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 18, 2024

Jeffrey was the only service advisor on that very busy Saturday and he did an excellent job and kept his composure amidst the amount of people who had to wait for service. My hats off to him. More

by J.Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2024

Very courteous and accommodating staff. Great service follow up. Recommended as the preferred Hyundai service dealership on the Peninsula. More

by THOMJORD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 18, 2024

I received good service. It was average, I don't have any complaints but also don't have anything to rave about. They did what they said and finished when they said. I was More

by Boobydal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
3.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2024

We have always received good service at this dealership no matter the age of the vehicle or issue at hand. Very satisfied. More

by RSCHULLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Smith , Brenda Messer
Aug 23, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 18, 2024

Helpful and knowledgeable and friendly. Didn't have an appointment but was able to get it done More

by DIAMONDMEL528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Vanessa was a great saleswoman. She made sure my visit, and purchase was a great one. Kevin also was great in the service department. He made sure my service was completed quickly, More

by dpconstruction2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Martin. Logan assisted with getting the car and putting the plates on when the deal was finalized. , Kevin Conley
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 18, 2024

Logan Martin was our salesman, and he was very helpful and knowledgeable. He answered all our questions and was very courteous. We felt comfortable buying a car from him. More

by cgraves1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Martin, Catherine Gordon
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2024

Sold me a car without a spare without telling me. Wouldn't accept responsibility for the mistake. More

by WHIIPPLERAYMOND4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Excellent customer service. The sales representatives were caring and polite. Similarly, the accounts and documentation personnel was great. More

by KGHEBREYESSUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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