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Southern Hyundai Newport News

Newport News, VA

4.8
1,391 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,391 reviews

October 23, 2024

Did not have an appointment, came in and they had me out within 1 hour for a new vehicle door adjustment…awesome! Larry Fowler listened to me explain my issue with the door and stated they would take care o More

by andy218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Oct 30, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 23, 2024

Very easy to schedule a car inspection online. Friendly efficient check in service. Clean comfortable waiting area. Prompt service. More

by katherine.jenkins54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Oct 30, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 22, 2024

They did a good job, got the parts needed quickly and got the car back in a timely manner. More

by jacngreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 21, 2024

Great, quick service to address our issues. Kept me updated; waiting area is comfortable and quiet. More

by Jim Dress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 21, 2024

Customer service is great. Everyone is very helpful and friendly. I was able to get an appointment when I wanted. More

by mzvroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
4.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 20, 2024

WOW! We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Mich More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Smith (and he gets 5 stars also)
Oct 23, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 20, 2024

Clean, service oriented, efficient, sales and service personnel are courteous and professional. I have recommended this dealership to my friends. More

by jawehmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 20, 2024

This trip was very expensive this time, and it was hard to a hold of my representatives at times and my return ride wasn’t possible this time. More

by FB223AVNBN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

October 19, 2024

The dealership was very clean, personable, not pushy and explained every detail my purchase of vehicle! More

by 804reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Conley
Oct 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 19, 2024

Chris House is awesome! Great customer service! I have been using Hyundai for many years and he always helpful. Keep up the good work. More

by WDRTJR126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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