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Southern Hyundai Newport News
Newport News, VA
1,567 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,567 reviews
November 02, 2015
Amazing Didn't take long. Helped me with everything I needed. I wasn't hassled to buy somthing that I didn't want. I will deffenitly be returning in the futur Didn't take long. Helped me with everything I needed. I wasn't hassled to buy somthing that I didn't want. I will deffenitly be returning in the futur More
by JOEYMEWSZEL
Verified CustomerEmployees Worked With
Henrey
October 27, 2015
great buying experience We would definitely recommend Rich to our friends and their car buying needs. Quick buying process overall. We are really enjoying our new Genesis! Th We would definitely recommend Rich to our friends and their car buying needs. Quick buying process overall. We are really enjoying our new Genesis! Thanks! More
by KAREN_H_JONES
Employees Worked With
Rich Jakubs
October 09, 2015
Review I had a good experience, it was fast, and easy. They answered any questions that I had and worked with me with the price and insurance. I had a good experience, it was fast, and easy. They answered any questions that I had and worked with me with the price and insurance. More
by DEANBLACKMORE
Employees Worked With
Freddie Robles, Jennifer Cain
October 08, 2015
N/a I would have wanted somebody to set up my first service appointment instead of having to guess when to take it in. But over all they got me into a su I would have wanted somebody to set up my first service appointment instead of having to guess when to take it in. But over all they got me into a suv and I'm very happy More
by JSYKES5231
Employees Worked With
Freddie Robles, Kris Platon
October 06, 2015
Efficient, friendly, professional Rich Jakubs is professional and easy to work with. He often anticipated my needs. I feel like I made a friend in addition to getting a great suv Rich Jakubs is professional and easy to work with. He often anticipated my needs. I feel like I made a friend in addition to getting a great suv More
by GDORSTY1
Employees Worked With
Rich Jakubs, Jennifer Cain
October 05, 2015
Excellent I knew what I wanted when I walked onto the lot but Melvin helped me find it in the price range I was looking for. He was fantastic. Waiting for the f I knew what I wanted when I walked onto the lot but Melvin helped me find it in the price range I was looking for. He was fantastic. Waiting for the financing and the actual financing took forever. Overall, great people and good experience. More
by DREAMSDRIVEN
Employees Worked With
Melvin Martin
September 29, 2015
Excellent customer service These 2 gentlemen know how to get things done, and they get them done quickly and thoroughly with stellar customer service skills. Thanks a million g These 2 gentlemen know how to get things done, and they get them done quickly and thoroughly with stellar customer service skills. Thanks a million guys! More
by JEHODGES
Employees Worked With
Henry Bly, Farhan Mughal
September 23, 2015
Nate Hollis is the only reason i would go back After carefully researching a vehicle to tow my new travel trailer I stumbled on a 2013 GMC Terrain V6 AWD SLT on the Hall Elizabeth City, NC page. Si After carefully researching a vehicle to tow my new travel trailer I stumbled on a 2013 GMC Terrain V6 AWD SLT on the Hall Elizabeth City, NC page. Since its only right down the road I went to check it out, found out that Hall puts all of their used vehicles on all Hall websites and this one was located in Newport News. Since I was already in the Newport News area later that week I decided to check it out. During the walk around I noticed on the driver side door, passenger driver side door and front fender it looked as if the clear coat was coming off. I was informed that if I bought it I would have the option of buying environmental protection plan (environmental clear coat). Ended up purchasing the Vehicle and the protection plan (At the time I was not informed that this plan was only good at this location) since I live in Elizabeth City two hours away. Drove back up there to drop my car off two days later for environmental protection and was turned away, they said it looked like it had been repainted some time ago which is where the fading came from (Car Fax was clean?). Took it for second opinion and was told it had been repainted (they showed me where I could prove it, since I’m not a body shop mechanic). I then called Hall Hyundai Newport news a total of 15 times and spoke with four different managers from 17Aug-12Sep2015 (These Managers said they would call me back that day or the next when they figured it out. But I never received a call). The final time I called about this problem I received the used car sales manager Nate Hollis. He was very interested in what I had to say and super friendly (If only they can all be like Nate), I received a callback within three hours. I took my Car back to Newport News on the 14th of Sep to have that side painted and received it back on the 22Sep and It looks great. Will be taking it back next month to have the environmental protection plan put on and hope that all goes well. My final thought to Military would be, do not buy most plans they sell because you can only use at that location for free oil changes and coating and only Hall’s automotives for maintenance. I want to Reiterate Thank you Nate Hollis for helping me and you would be the only reason I would come back. More
by Brittany
Employees Worked With
Nate Hollis
September 13, 2015
1 1/2 hours wasted that i will never get back I was at the sales floor at 1200 today and the only one in the store. I was greeted by two gentleman who seemed nice and followed Harvey to his desk. I was at the sales floor at 1200 today and the only one in the store. I was greeted by two gentleman who seemed nice and followed Harvey to his desk. We joked around and he was fun to talk to in the beginning as long as numbers weren't being discussed. Before I even told him what kind of car I wanted we were already going through the credit apps and signing a bunch of paperwork - thought it was weird but whatever I'll go with it. Get to the point of numbers - my credit isn't the best and I wasn't putting anything down other than my trade - a 2006 Toyota Corolla with 221,000+ miles. But I have worked with dealers all weekend and knew that I could get a Hyundai in the price range I wanted. Harvey wasn't really willing to play the game so he kept going to Farhad, who wasn't willing to play the game either. I heard "NO" alot but not what they offered to get me there. I broke down my calculations but nothing worked so I decided to leave. So now, I will buy a Toyota Corolla who is priced more than $2,500 more ticket price than their Hyundai Elantra at the price range I want because Farhad had tunnel vision and wouldn't think outside the box. Thank you Hall Hyundai for passing up my business I will now give it to someone who wants and deserves it. Phew, and I was ready to walk off with a car today. More
by NValerio1015
Employees Worked With
Harvey and Farhad
September 12, 2015
melvin was wonderful I had a great experienced and am very pleased with my car. This is my first vehicle I wish I would have gotten a big bow. I enjoyed my experience. Hav I had a great experienced and am very pleased with my car. This is my first vehicle I wish I would have gotten a big bow. I enjoyed my experience. Have had a few issues obtaining my gift cards. No other issue. More
by IRICKS0123
Employees Worked With
Melvin Martin
