Southern Hyundai Newport News

Excellent service getting my daughter's new car The great team at Hall Hyundai made it possible for me to surprise my daughter with her graduation gift. Jen in sales, Steve in finance and Scott in m The great team at Hall Hyundai made it possible for me to surprise my daughter with her graduation gift. Jen in sales, Steve in finance and Scott in management made my experience great. The service team of Brenda et al already had my respect, since I'd been bringing my daughter's car there for several years. I was pleased with the deal that they gave me in upgrading from my previous used car to her new 2014 Accent. The look on her face as she drove up to my house and saw her license plate on the new car - priceless!! thanks, team at Hall Hyundai Newport News!! More

Great Deal on a 2013 Azera Lease Last week dropping in for a warranty service request on my 2013 Sonata. I left with a loaner Azera and ended up leasing the white 2013 Azera. I was Last week dropping in for a warranty service request on my 2013 Sonata. I left with a loaner Azera and ended up leasing the white 2013 Azera. I was not really looking at trading in a 2013 Sonata for a bigger and better Azera but once the lease numbers were passed to me -- with no money down and my trade, it came to less than my monthly COX Communications bill. I could not resist that monthly bill for what i was getting a very nice near luxury sedan. The Hall Hyundai sale staff were very easy to work with and I even got some breaks (at least I think I didi). This is my fourth car from this dealership since 2010. Jamie Cornette was my salesman and I would recommend him to any friend. He of course wants to make some money off of you but is knowledgeable, reasonable and very pleasent to work with and gave me a sincere impression of wanting to make me happy with the new 2013 Azera. He did and I am sure if any issues crop up he will be on my side. More

I had not purchased a new car in 11 years. Jamie was so personable and answered all my questions about the new technology and all the bells and whistles on my new vehicle. John offered all the extras and I personable and answered all my questions about the new technology and all the bells and whistles on my new vehicle. John offered all the extras and I opted for the gap insurance. No pressure, just great explanations on what was what. Being an older, single woman, I truly appreciate the knowledge and respect I received from everyone at Hall Hyundai. Jamie called me on the fourth day I had my new vehicle, asking how I liked the car, and were there any questions he could answer for me. I like the friendly, professional manner in which I was treated and will be sure to send some business your way. Thanks again for a great experience! More

Our experience at Hall Hyundai began not on a bright sunny Saturday as most buyers begin, but on a cold, rainy, Friday night just before closing. Despite the adverse conditions, our salesperson, Ashley sunny Saturday as most buyers begin, but on a cold, rainy, Friday night just before closing. Despite the adverse conditions, our salesperson, Ashley Cline, came out to greet us, immediately indicating that Hall Hyundai was a place where the customer service was important. Our subsequent visits to Hall were a similar experience, and we were treated professionally, courteously, and with respect. Our questions were answered promptly, correctly, and with no dealer spin. The financial/business side of the experience was handled transparently, with the salesperson and manager communicating with us on our terms, clearly, concisely and with no pressure. The price we agreed to was extremely competitive based on comparison to local and out of state dealers. I would highly recommend Hall Hyundai and our salesperson Ashley Cline to anyone looking for a pleasurable automobile buying experience. More

MY HUSBAND AND I PURCHASED A USED CAR FROM HALL HYUNDAI AND THE ENTIRE PROCESS HAS BEEN NOTHING BUT xxxx. IN THE BUSINESS OFFICE, WE WERE HASSLED ON WHY WE HAD CHOSE NOT TO PURCHASE GAP, WARRANTY'S, ETC. T AND THE ENTIRE PROCESS HAS BEEN NOTHING BUT xxxx. IN THE BUSINESS OFFICE, WE WERE HASSLED ON WHY WE HAD CHOSE NOT TO PURCHASE GAP, WARRANTY'S, ETC. THIS WAS NOT HALL HYUNDAI'S BUSINESS. WE BOTH FELT WE NEEDED TO DEFEND OURSELVES IN OUR REASONING. AFTER PURCHASING THROUGH THEIR "IN HOUSE" BANK (HAMPTON ROADS FINANCE) WE WERE LIED TO SEVERAL TIMES ABOUT THE CONDITION OF THE LOAN. FOR INSTANCE, PAYING MORE WENT TOWARDS THE PRINCIPLE, THIS IS A LIE. WE ALWAYS MADE SLIGHTLY MORE ON OUR LOAN AND NOTICED OUR MONTHLY PAYMENTS WERE X AMOUNT OF DOLLARS LESS WHICH SO HAPPENED TO BE WHATEVER WE PAID EXTRA THE MONTH BEFORE. ONCE WE ASKED HRFC THEY SAID THE DEALERSHIP LIED TO US. "SHAQ" AS HE REFFERED TO HIMSELF SAID THE LOAN FROM DAY ONE WAS THE AMOUNT + THE INTEREST, SO IF WE PAID OFF EARLY, WE RECEIVED THE INTEREST WE WOULD HAVE PAID BACK. WELL NEWSFLASH, ONCE WE CALLED PAT AT HRFC SHE STATED THIS WAS ANOTHER LIE AND THE LOAN GROWS IN INTEREST EVERYDAY. THE STATEMENT "SHAQ" MADE US, AS WELL AS JEFF, WAS A LIE. THE AUTO SHOP THEY USE AT HALL CHEVROLET IS A FLIPPING JOKE!! THEY DID SOME MAINTENANCE ON OUR CAR, DID NOT FIX THE PROBLEM AND SAID WE WERE "HEARING THINGS". WOW, THE ENTIRE CORPORATION IS A JOKE. BE CAREFUL WHEN YOU BUY A CAR FROM THESE PEOPLE, AND DO NOT BE NAIVE AND DUMB LIKE WE WERE. WE TRUSTED JEFF, AS WE WERE FIRST TIME CAR BUYERS. HE SAID THE CAR WE PURCHASED HAD NO ACCIDENTS AND WAS IN PERFECT CONDITION. HE EVEN THREW IN FLOOR MATS TO SWEETEN THE DEAL. COME TO FIND OUT, AS I WORK WITH AUTOCHECKS AND CARFAXES ON A DAILY BASIS. I DECIDED TO LOOK UP MY VIN NUMBER CASUALLY ONE DAY AT WORK AS SOME ISSUES WE WERE HAVING COULD NOT HAVE COME FROM US. OF COURSE THE AUTOCHECK POPS UP AN ACCIDENT PRIOR TO OUR PURCHASE. I AM UNAWARE IF SATAN JEFF STILL WORKS THERE TO THIS DAY, THE SAME WITH "SHAQ", BUT BE AWARE OF WHO YOU ARE WORKING WITH. PLEASE REMEMBER TO ALWAYS ASK FOR CARFAXES OR AUTOCHECKS AND DO NOT BELIEVE THEIR LIES AND MISREPRESENTATIONS!! I TELL YOU FROM EXPERIENCE, WE DO NOT CARRY OUR VEHICLE TO ANY OF THEIR SERVICE LOCATIONS, NOR WILL WE EVER BUY A VEHICLE FROM THEM AGAIN!!! CUSTOMERS BEWARE, CROOKS!! More