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Southern Hyundai Newport News
Newport News, VA
1,415 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,415 reviews
November 01, 2017
great experience The experience was very positive. My salesman was very helpful and the professional. Going over the technology in the car was a tremendous help. I The experience was very positive. My salesman was very helpful and the professional. Going over the technology in the car was a tremendous help. I would recommend this dealership to my friends. More
by andrea.morrismann
Verified CustomerEmployees Worked With
Freddie Robles
October 26, 2017
The best I have visited Hall Hyundai in Newport News several times. The staff is always extremely courteous and very trustworthy and their analysis. I never ge I have visited Hall Hyundai in Newport News several times. The staff is always extremely courteous and very trustworthy and their analysis. I never get the impression they are trying to go out with me or encourage me to pay for things I don’t really need. They are the absolute best! More
by Philpo
October 26, 2017
Truck serviced I brought my truck in to be serviced and had excellent service. Will return with future repairs, and services. Service personal was very good at what I brought my truck in to be serviced and had excellent service. Will return with future repairs, and services. Service personal was very good at what they do. More
by Grumpy
Employees Worked With
Craig Brown
October 26, 2017
Great customer service The service department was quick and efficient. Craig showed great customer service and had my car cleaned for free. I was in and out in less than an The service department was quick and efficient. Craig showed great customer service and had my car cleaned for free. I was in and out in less than an hour. I will definitely be back for future service. More
by Rachel
Employees Worked With
Craig Brown
October 03, 2017
Customer service Staff was friendly they understood my needs I didn’t feel pressure in buying the vehicle and Was very knowledgeable overall experience made me feel w Staff was friendly they understood my needs I didn’t feel pressure in buying the vehicle and Was very knowledgeable overall experience made me feel welcome to do business with Hyundai again More
by kreativeming
Employees Worked With
Ashley Cline, Travis Owens
September 30, 2017
Unexpected I really needed a car whe I contacted hall Hyundai but my finances aren't great so I was not expecting to walk out with any thing. I had a good fun ex I really needed a car whe I contacted hall Hyundai but my finances aren't great so I was not expecting to walk out with any thing. I had a good fun experience and drove away with a new car! More
by shayla.b.garris
Employees Worked With
John Hagood, Lisa Bollhorst
September 30, 2017
No go !! What I thought was a good experience turned into a bad experience quick ! The information that was stated to me was incorrect and due to that I procee What I thought was a good experience turned into a bad experience quick ! The information that was stated to me was incorrect and due to that I proceeded with the purchase just to find out a day or two later that it was going to be problems. My credit was also ran twice without my approval or me having any knowledge that it would have been ran again. I received an email instead of a phone call from James Crider (Sales Manager) regarding my loan during business hours (2 hours before closing) which I thought was very unprofessional especially being that they didnt have a problem calling all times of the morning before. If the correct information was presented correctly the first time I wouldnt have wasted my time or their time coming from hopewell all the way to Newport News when I could have went to a better and closer dealership and purchased a car that I really was interested in. More
by LaJoye
Employees Worked With
James Crider, Earon Chandler
September 29, 2017
My review intends to let other s know what seamless sales and financing and seamlesse Seamless experience working with your finance manager. Our sales person, Lisa was a good facter in our choice. She was cool and professional throughou Seamless experience working with your finance manager. Our sales person, Lisa was a good facter in our choice. She was cool and professional throughout. Had all answers to our concerns.experiences. and many answers to questions for our new car More
by annboost1234
Employees Worked With
Lisa Bollhorst, James Crider
September 26, 2017
Jasmine Sanders Review Working with Lisa was a great honor. She understood my needs and wants and fully delivered. The thing I liked most about my car buying experience is t Working with Lisa was a great honor. She understood my needs and wants and fully delivered. The thing I liked most about my car buying experience is that we communicated before the deal and she elivated all my worries and fears about buying a new car. More
by jasmine.sanders1989
Employees Worked With
Lisa Bollhorst
September 23, 2017
Awful Dealer tried to charge as much as possible Tried to charge me $60 more than they quoted over the phone, gave me three different versions of what was required including unnecessary work, tried Tried to charge me $60 more than they quoted over the phone, gave me three different versions of what was required including unnecessary work, tried to convince to buy work not required by Hyundai. Service Manager did not care what his staff had tried to do -- certainly no cares for the customer. Avoid these people or loose your money. More
by NW
Employees Worked With
Derrick Phillips, Craig Brown
