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Southern Ford
Newport News, VA
2,118 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
November 04, 2024
Jon took care of my concerns quickly and even saved me some money with my Ranger. some money with my Ranger. More
by KES10.2
Verified CustomerEmployees Worked With
November 04, 2024
He was great although he hasn’t gotten back with me about the slats that fell down on my convertible top and it’s been 3 weeks now the slats that fell down on my convertible top and it’s been 3 weeks now More
by bharv
November 04, 2024
Speedy work to fix some of the issues with my vehicle, but didn't attempt to fix one of my car's issues at all, saying that replacement part couldn't be purchased (no longer manufactured by Ford), without but didn't attempt to fix one of my car's issues at all, saying that replacement part couldn't be purchased (no longer manufactured by Ford), without trying to remove and lubricate existing/older part. More
by ADAMPWEBB
Employees Worked With
MAURICE BENSTON
November 04, 2024
The Service People Were Nice/ Friendly And Helpful. My Service Was Directly Meanful/Carefully Crafted! Thank U! My Service Was Directly Meanful/Carefully Crafted! Thank U! More
by WALLEWFITZ
November 03, 2024
Great experience! I will always buy vehicles and have them serviced here. The staff is friendly and always super helpful. I will always buy vehicles and have them serviced here. The staff is friendly and always super helpful. More
by Sdward2016
Employees Worked With
November 03, 2024
I didn’t know you guys offered pick up services which is so amazing to moms like me who work from home!!!! My dealer was great, he communicated with me throughout and everything went great! so amazing to moms like me who work from home!!!! My dealer was great, he communicated with me throughout and everything went great! More
by TRAVIA2011
November 02, 2024
They know their business. The people are competent and friendly. They got the work done quickly and completely. I had no problems. The people are competent and friendly. They got the work done quickly and completely. I had no problems. More
by MarloweKatt
Employees Worked With
November 01, 2024
Nick Welling was so helpful and never gave up finding just the right vehicle for us. He was kind, patient and professional. Kelcey was also very kind and helpful in getting us our car. Highly recommen just the right vehicle for us. He was kind, patient and professional. Kelcey was also very kind and helpful in getting us our car. Highly recommend this dealership. More
by joycewcrowder
November 01, 2024
Very good experience with sales and service departments. Dakota Booth ( sales) & Jon Conway(Service dept. Manager). Dakota Booth ( sales) & Jon Conway(Service dept. Manager). More
by Dollweetie
Employees Worked With
