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Southern Ford
Newport News, VA
2,274 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,274 reviews
January 09, 2025
My service appointment was timely and efficient. The technicians was knowledgeable and informative about repairs, but not pushy. The technicians was knowledgeable and informative about repairs, but not pushy. More
by KILLANDWEW
Verified CustomerEmployees Worked With
January 07, 2025
Dropped my vehicle off for state inspection and have rear hatch looked at button does not work. Pleased with service and had vehicle back within a day. hatch looked at button does not work. Pleased with service and had vehicle back within a day. More
by JLSHAD
Employees Worked With
January 07, 2025
Stephanie Spangler provided excellent customer service during a difficult defective transmission issue and service manager Jeff Dobson was helpful as well. during a difficult defective transmission issue and service manager Jeff Dobson was helpful as well. More
by lcmorina
January 05, 2025
Very clean comfortable waiting lounge. ...getting my car fixed was fast.....service representative was very nice ...getting my car fixed was fast.....service representative was very nice More
by wkaren2759
Employees Worked With
January 05, 2025
The Service department is great, I was in and put in not time at all.! time at all.! More
by realdeal812003
Employees Worked With
January 04, 2025
Stephanie was awesome. Don't lose her! y y y y y y y y Don't lose her! y y y y y y y y More
by DsRouleau
Employees Worked With
January 04, 2025
I'm very happy with the skilled workmanship that Southern Ford shows. They have taken care of any problems that I've had with my truck. Ford shows. They have taken care of any problems that I've had with my truck. More
by earlscott13
January 04, 2025
A mistake was made but quickly corrected by placing the oil I brought and prefer to use in my F350. oil I brought and prefer to use in my F350. More
by Hillard Deborah and cedric
Employees Worked With
January 04, 2025
The dealership experience was fantastic. Friendly, accommodating, fast and efficient. The waiting area was pleasant as well. I can say however, that this survey experience is annoying. You g Friendly, accommodating, fast and efficient. The waiting area was pleasant as well. I can say however, that this survey experience is annoying. You get to the end, you need a p/w, they send a link- only for you to have to do the whole thing over again. More
by lynn
Employees Worked With
January 03, 2025
I was very pleased with the service center. People were friendly and quick to complete an oil change. I will continue my services and being close to home and after a bad experience at Bowditch. People were friendly and quick to complete an oil change. I will continue my services and being close to home and after a bad experience at Bowditch. More
by Allen.hamsa
Employees Worked With
Commercial service dept.
