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Southern Ford
Newport News, VA
2,401 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,401 reviews
July 31, 2024
Bought a used Explorer from a very nice young man. Oliver was kind and courteous through the sales process. Was a pleasure to meet Oliver. Oliver was kind and courteous through the sales process. Was a pleasure to meet Oliver. More
by follow88
Employees Worked With
July 31, 2024
I have always received great service from Ford since 2006 Stephanie was terrific she offers good service Stephanie was terrific she offers good service More
by ANGELA_BELT26
Verified CustomerEmployees Worked With
July 31, 2024
Edwin was very accommodating and courteous. When ever I had a question he would get me an answer as quickly as he could. When ever I had a question he would get me an answer as quickly as he could. More
by MR.MCNULTY1978
Employees Worked With
July 31, 2024
They are always courteous, professional and helpful when I bring my car in for service. I bring my car in for service. More
by BO14FAN
Employees Worked With
July 31, 2024
Stephanie was very empathetic with my problems. She was professional & proficient.In my humble opinion, she is quite gregarious, she also has tremendous people's skills. She was professional & proficient.In my humble opinion, she is quite gregarious, she also has tremendous people's skills. More
by TREVAISEDUGUE
Employees Worked With
July 31, 2024
As I was going to work the cowling screws came loose on my vehicle and it was dragging on road. Drove to service lane and John told me he would take care of it for me. John is a great asset for Southern Fo my vehicle and it was dragging on road. Drove to service lane and John told me he would take care of it for me. John is a great asset for Southern Ford and I'm 100 percent satisfied. More
by DEVO1952
July 31, 2024
Courteous and very professional and knowledgeable about their job. And also punctual and kept me updated on what's going on with the truck. their job. And also punctual and kept me updated on what's going on with the truck. More
by ROBERTSTRICKLAND0716
Employees Worked With
July 31, 2024
Very professional and accommodating and a great pleasure. We will see you next time. Great service ?? We will see you next time. Great service ?? More
by DEVO1952
July 31, 2024
Very professional, quick service. Go out of their way to help and make the customer feel special Go out of their way to help and make the customer feel special More
by Geneva Wright
Employees Worked With
July 31, 2024
They was fast to fix the problem and took the suz a day earlier very convenient earlier very convenient More
by seawoodson
Employees Worked With
