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Southern Ford

Newport News, VA

4.7
2,401 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,401 reviews

July 31, 2024

Bought a used Explorer from a very nice young man. Oliver was kind and courteous through the sales process. Was a pleasure to meet Oliver. More

by follow88
Recommend Dealer
Yes
Employees Worked With
JARED STARK
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

I have always received great service from Ford since 2006 Stephanie was terrific she offers good service More

by ANGELA_BELT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Edwin was very accommodating and courteous. When ever I had a question he would get me an answer as quickly as he could. More

by MR.MCNULTY1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

They are always courteous, professional and helpful when I bring my car in for service. More

by BO14FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Stephanie was very empathetic with my problems. She was professional & proficient.In my humble opinion, she is quite gregarious, she also has tremendous people's skills. More

by TREVAISEDUGUE
Recommend Dealer
No
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

As I was going to work the cowling screws came loose on my vehicle and it was dragging on road. Drove to service lane and John told me he would take care of it for me. John is a great asset for Southern Fo More

by DEVO1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Courteous and very professional and knowledgeable about their job. And also punctual and kept me updated on what's going on with the truck. More

by ROBERTSTRICKLAND0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Very professional and accommodating and a great pleasure. We will see you next time. Great service ?? More

by DEVO1952
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEPHANIE SPANGLER
July 31, 2024

Very professional, quick service. Go out of their way to help and make the customer feel special More

by Geneva Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

They was fast to fix the problem and took the suz a day earlier very convenient More

by seawoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
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