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Southern Ford
Newport News, VA
2,399 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,399 reviews
August 05, 2024
They have done service on our vehicles and are honest and usually get things done in the shortest possible time usually get things done in the shortest possible time More
by gtownsend
Verified CustomerEmployees Worked With
August 04, 2024
Stephanie was GREAT from start to finish! Southern Ford is AWESOME, the Southern entire Southern Ford Automotive Team is AWESOME; I've never experienced anything but 5 Star ser ice from any b Southern Ford is AWESOME, the Southern entire Southern Ford Automotive Team is AWESOME; I've never experienced anything but 5 Star ser ice from any branch of Southern, whether it's Ford, Dodge, etc... They are just great group of people. Thanks again Stephanie, you are TRULY an asset to the Southern Team!!! More
by Keasha
Employees Worked With
Other Employees :
SCOTT MIKULEC, MAURICE BENSTON
August 04, 2024
Service was performed quickly. Since I was waiting, I appreciated that. Stephanie explained what other services I needed. Since I was waiting, I appreciated that. Stephanie explained what other services I needed. More
by camel51
Employees Worked With
August 04, 2024
Was a great experience, especially when it looked like they were under staffed for a Saturday. they were under staffed for a Saturday. More
by Oden412
Employees Worked With
August 04, 2024
Great customer service. Helped me out when I needed them. Would recommend. Guy came through when I need it the help. Helped me out when I needed them. Would recommend. Guy came through when I need it the help. More
by RIVERA.QUEVIR
August 04, 2024
Stephanie is always so helpful with us giving us the best way to get the most out of our services. She guides us through the ever changing process of online bookings way to get the most out of our services. She guides us through the ever changing process of online bookings More
by DODDDEB
Employees Worked With
August 03, 2024
Service was as expected and the pickup and delivery option was definitely a great bonus. option was definitely a great bonus. More
by DRITCHSON
Employees Worked With
Other Employees :
SCOTT MIKULEC
August 02, 2024
Fast, friendly, professional service. Comfortable waiting area. I always get great service at Southern Ford Comfortable waiting area. I always get great service at Southern Ford More
by 504RGB3012
Employees Worked With
August 02, 2024
I’m always pleased to do business with you, both for the thoroughness of the service department and for Stephanie’s gracious and conscientious care with my service needs. thoroughness of the service department and for Stephanie’s gracious and conscientious care with my service needs. More
by JOEDELLINGER
Employees Worked With
August 02, 2024
They ordered the part to my brand new truck that I received that day and let me know it was in and I could bring it in for service. They installed my fuel tank door in an hour and I was on my way. Tha received that day and let me know it was in and I could bring it in for service. They installed my fuel tank door in an hour and I was on my way. Thanks to a great team. More
by Doland.Miller
Employees Worked With
