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Southern Ford
Newport News, VA
2,399 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,399 reviews
August 07, 2024
Eddie Marshall and his technicians are top notch! Any repairs, inspections or other work is always done quickly. Any repairs, inspections or other work is always done quickly. More
by Ponycar1995
Verified CustomerEmployees Worked With
August 07, 2024
Excellent service provided. .. thank you for repairing my car in a timely manner on Monday, August 5, 2024. In addition to the above, I want to also thank Stephanie for providing .. thank you for repairing my car in a timely manner on Monday, August 5, 2024. In addition to the above, I want to also thank Stephanie for providing excellent customer service on Friday, August 3, 2024. More
by LOUIS2DEAN
August 07, 2024
Eddie at southern ford handled the service on my vehicle. It was completed when promised and I’ve had no issues! It was completed when promised and I’ve had no issues! More
by ed7jen
Employees Worked With
August 07, 2024
Clean and professional. Just over priced compared to Bowditch. Bowditch charges $75 less for same oil change and tire rotation for a diesel. Just over priced compared to Bowditch. Bowditch charges $75 less for same oil change and tire rotation for a diesel. More
by pappleng
Employees Worked With
August 07, 2024
Edwin was great but the service department didn’t put my spare back on my truck after my service was complete. spare back on my truck after my service was complete. More
by benjamin.j.piner
Employees Worked With
August 06, 2024
Service was done expedtiously and my vehicle returned clean. Staff courtesy and friendly. Very easy obtaining a service appointment. clean. Staff courtesy and friendly. Very easy obtaining a service appointment. More
by David
Employees Worked With
August 06, 2024
I was impressed with the service received. Because I did not have an appointment. I just showed up the morning off and was not guaranteed to be seen but as the day went on I got a message that Because I did not have an appointment. I just showed up the morning off and was not guaranteed to be seen but as the day went on I got a message that they saw my vehicle and rectified the issue. More
by Desmond
Employees Worked With
August 06, 2024
My service advisor Alicia, provided excellent service. She explained the service I received and future services recommended for my vehicle. The wait time was not long either. She explained the service I received and future services recommended for my vehicle. The wait time was not long either. More
by amdavis18
Employees Worked With
August 06, 2024
Service was remarkable and very friendly. Everything was accomplished in a very timely. Stephanie Spranger is great asset for Southern Ford! Everything was accomplished in a very timely. Stephanie Spranger is great asset for Southern Ford! More
by maglenn2012
Employees Worked With
August 05, 2024
Eddie was excellent to work with. Glad that I chose to have the work done at Southern Ford. Glad that I chose to have the work done at Southern Ford. More
by DTHOMPSON26
Employees Worked With
