Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
2,274 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,274 reviews
January 11, 2025
Stopped by set an appointment was greeted warmly. asked when I wanted to come in .As which vehicle I wanted serviced gave he the keys an was told she would let me know when to come and pick it up. The asked when I wanted to come in .As which vehicle I wanted serviced gave he the keys an was told she would let me know when to come and pick it up. The service was great and fast More
by gkg
Verified CustomerEmployees Worked With
January 11, 2025
Very professional and courteous. Waiting area is great! I was able to connect and continue working. Waiting area is great! I was able to connect and continue working. More
by RUSSELL.MORRIS
Employees Worked With
January 11, 2025
Great service and fast. I love that I get text updates and videos of progress I love that I get text updates and videos of progress More
by ninisita2012
Employees Worked With
January 10, 2025
I appreciate the kindness of the service sales person. I really enjoyed the video from the mechanic explaining what was checked on my car. The overall wait wasn't too bad and the lounge was comfortable to I really enjoyed the video from the mechanic explaining what was checked on my car. The overall wait wasn't too bad and the lounge was comfortable to wait in. More
by eckert.gs12
Employees Worked With
January 10, 2025
Edwin was very helpful and pleasant to work with. He kept me updated in my vehicle’s progress and was knowledgeable when I had questions. The service completed by Southern was done efficiently and co He kept me updated in my vehicle’s progress and was knowledgeable when I had questions. The service completed by Southern was done efficiently and correctly. I would recommend them to family and friends. More
by HUNAKELEALEX
Employees Worked With
January 09, 2025
Very friendly and quick service and very helpful and knowledgeable about my vehicle and what it needed. knowledgeable about my vehicle and what it needed. More
by Amirahj50
Employees Worked With
January 09, 2025
They knew the ins and outs of the truck that I purchased. I bought from them because of product knowledge. Everything went smooth once I picked the right truck. I bought from them because of product knowledge. Everything went smooth once I picked the right truck. More
by uprighthomes
January 09, 2025
The team at southern were very. with helping me with my issues.good job team with helping me with my issues.good job team More
by melvintanksjr58
Employees Worked With
January 09, 2025
Very professional and knowledgeable. Service completed in a timely manner and waiting area is clean and comfortable Service completed in a timely manner and waiting area is clean and comfortable More
by FEANWILLIAMS
Employees Worked With
January 09, 2025
I had a good experience getting my car serviced. Ihad everything done that needed to be done with my car in a timely manner. Thank you very much. Ihad everything done that needed to be done with my car in a timely manner. Thank you very much. More
by TERRIBDG
Employees Worked With
