Southern Ford

They found the exact Bronco Sport I wanted and brought it in from another dealer. My only issue was the HARD sell on the extended warranty and the amount of time spent waiting around to close a 80% cash deal in from another dealer. My only issue was the HARD sell on the extended warranty and the amount of time spent waiting around to close a 80% cash deal. It shouldn’t take 4 hours. The salesman Dakota was great, he even showed us a couple magic tricks to pass the time. More

I needed both recall work and replacement on a part I had procured on-line. Both items were done in a reasonable time frame. procured on-line. Both items were done in a reasonable time frame. More

Jon did an excellent job of keeping me informed of the status of my vehicle and working with CASEY BMW to ensure all repairs were made. Jon also worked to ensure that the warranty company covered all rep status of my vehicle and working with CASEY BMW to ensure all repairs were made. Jon also worked to ensure that the warranty company covered all repairs with no effort on my part. More

The biggest complaint I have as a customer would be the lack of communication between the dealership and I. I was told a part would be in on Day A but after numerous calls and left voicemails I never recei lack of communication between the dealership and I. I was told a part would be in on Day A but after numerous calls and left voicemails I never received updates on the part location. It took a conversation with the service manager to get any update on what was happening with my vehicle. More

Very good service with friendly and knowledgeable staff who care about the customer. I will continue to do my business there. who care about the customer. I will continue to do my business there. More

Professional, knowledgeable, and reasonably quick when diagnosing an issue. Thank you for you're help in this matter. diagnosing an issue. Thank you for you're help in this matter. More

I had a great experience with the vehicle serving department. They were fast and responsive department. They were fast and responsive More

Outstanding and timely service. Discovered maintenance issues that required attention and left it to me to decide on getting the repairs. I appreciated the no-pressure service. Discovered maintenance issues that required attention and left it to me to decide on getting the repairs. I appreciated the no-pressure service. More

I originally tried to schedule an appointment online and then by phone. Ultimately, I had to drive to the dealership and schedule an appointment in person. It seems like every time I come here my experien then by phone. Ultimately, I had to drive to the dealership and schedule an appointment in person. It seems like every time I come here my experience at the desk is different. It ranges from very helpful and attentive to barely noticing a customer has arrived. More

Clayton is the best car salesman person I’ve had. He was highly knowledgeable and went through a lot to help my pick the right vehicle that would best fit my needs. He was highly knowledgeable and went through a lot to help my pick the right vehicle that would best fit my needs. More