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Southern Ford
Newport News, VA
2,394 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,394 reviews
August 14, 2024
Jon and Dwayne are the dynamic duo at Hall/Southern Ford in Newport News - I would never go anywhere else- so professional and trustworthy in Newport News - I would never go anywhere else- so professional and trustworthy More
by JenniferL-H
Verified Customer
August 13, 2024
Staff was extremely knowledgeable, they provided great customer service and my truck was ready within the time they provided. customer service and my truck was ready within the time they provided. More
by Ljmichael33
Employees Worked With
August 13, 2024
Great experience as usual, in and out quick and painlessly. Excellent, thanks again for the great service. painlessly. Excellent, thanks again for the great service. More
by MPINKERTON777
Employees Worked With
August 13, 2024
Great customer service. Professional, courteous and kept me updated throughout the day concerning my car. Professional, courteous and kept me updated throughout the day concerning my car. More
by DAVISPOLINA
Employees Worked With
August 13, 2024
In and out fairly quick. ...1 thing needed replaced to pass state inspection. Required headlamp removal to replace bulb,only 2 bolts so pretty quick. ...1 thing needed replaced to pass state inspection. Required headlamp removal to replace bulb,only 2 bolts so pretty quick. More
by HEAVYMETALGRAMPS
Employees Worked With
August 13, 2024
great service! it was fast and quick and i especially like the video walk-through. it was fast and quick and i especially like the video walk-through. More
by ODENWELLER
August 13, 2024
Less than honest service. I was charged for an oil filter that wasn’t changed. I was charged for an oil filter that wasn’t changed. More
by rashipley56
Employees Worked With
August 12, 2024
I was very satisfied with the recall on my 2020 F150 wiper arms being able to be performed at my home through the mobile service team. So convenient and the technicians were so respectful of my vehicle wiper arms being able to be performed at my home through the mobile service team. So convenient and the technicians were so respectful of my vehicle and property! More
by rigard812
Employees Worked With
Yulia
August 12, 2024
They found the exact Bronco Sport I wanted and brought it in from another dealer. My only issue was the HARD sell on the extended warranty and the amount of time spent waiting around to close a 80% cash deal in from another dealer. My only issue was the HARD sell on the extended warranty and the amount of time spent waiting around to close a 80% cash deal. It shouldn’t take 4 hours. The salesman Dakota was great, he even showed us a couple magic tricks to pass the time. More
by SHERBOBWARN
Employees Worked With
August 12, 2024
I needed both recall work and replacement on a part I had procured on-line. Both items were done in a reasonable time frame. procured on-line. Both items were done in a reasonable time frame. More
by abreineri
Employees Worked With
