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Southern Ford
Newport News, VA
2,393 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,393 reviews
August 16, 2024
Good people very friendly I have no problem with them I recommend people to go see them for a car recommend people to go see them for a car More
by michellegoodman683
Verified Customer
August 16, 2024
Always go to this dealership weather to buy a car or need services done the always help me out great dealership services done the always help me out great dealership More
by miguel2342010
August 16, 2024
They have a great customer service. Always take care of my issues. Thank you for all you do. Wish I could get satisfaction on the noise my 2021 lincoln navigator has. Sounds like cam ph Always take care of my issues. Thank you for all you do. Wish I could get satisfaction on the noise my 2021 lincoln navigator has. Sounds like cam phasers, but they say it's air escaping from the turbo on initial start up. More
by JMILTY1
August 16, 2024
Jon took care of my truck when it was in for service. Also the technician “Pete” explained what he had done to my truck. This meant a lot to me and I think for customers to meet the technician, great exp Also the technician “Pete” explained what he had done to my truck. This meant a lot to me and I think for customers to meet the technician, great experience. More
by RONALDRJMRRW
August 16, 2024
Stephanie was extremely helpful and compassionate when I brought my car in with an emergency fix needed. I am so grateful to her and the Southern Ford team. brought my car in with an emergency fix needed. I am so grateful to her and the Southern Ford team. More
by carolinetimmons1
Employees Worked With
August 16, 2024
I came in for an oil change but I was able to add inspection, correct failed items faster than I would have expected. Loved having Uber since I had a dental appointment in the middle of the added w inspection, correct failed items faster than I would have expected. Loved having Uber since I had a dental appointment in the middle of the added work. More
by Mikeburkett63
Employees Worked With
August 15, 2024
The staff were very professional, the service done to my vehicle was accomplished quickly, and the technician was thorough. I received a video of the multi points inspection, which I thought was very enligh vehicle was accomplished quickly, and the technician was thorough. I received a video of the multi points inspection, which I thought was very enlightening and beneficial. More
by MDILLION80
Employees Worked With
Other Employees :
SCOTT MIKULEC, MAURICE BENSTON
August 15, 2024
I love this dealership! Personnel are so friendly and accommodating. 5 stars all the way! Personnel are so friendly and accommodating. 5 stars all the way! More
by Toaster03
Employees Worked With
August 15, 2024
The service is first class, with a professional staff that cares about it customer. Thank you. that cares about it customer. Thank you. More
by Rob Whitaker
August 15, 2024
They helped me find the truck that I’ve been looking for! They treated me with respect and I would love to work for them They treated me with respect and I would love to work for them More
by justarandomcam
Employees Worked With
