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Southern Ford
Newport News, VA
2,391 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,391 reviews
August 18, 2024
The attention to my car issues clearly showed their concern for MY concerns. Each step of the way Team Southern kept me informed and troubleshot the problems. What I like about the team at Southern is concern for MY concerns. Each step of the way Team Southern kept me informed and troubleshot the problems. What I like about the team at Southern is their professionalism. I look forward to continued outstanding service in a next door neighbor way More
by DWMUNCY
Verified Customer
August 17, 2024
Edwin was amazing but the person who serviced my vehicle terrible.my car was dirty when I got it back terrible.my car was dirty when I got it back More
by Sandylab
Employees Worked With
August 17, 2024
First time there since the name change. The service was excellent, and the service personnel are customer friendly. The service was excellent, and the service personnel are customer friendly. More
by musctaz
August 17, 2024
Stephanie was great! Although the service schedule was very busy, she managed to work in a battery change for my vehicle sooner than I expected. The whole process was has Although the service schedule was very busy, she managed to work in a battery change for my vehicle sooner than I expected. The whole process was hassle free, and her communication was top notch, keeping me informed of the process throughout. Thank you! More
by tom_duffey
Employees Worked With
August 17, 2024
Customer service is outstanding. Ms. Stephanie The Lincoln concierge is amazing always Going the extra mile to make you feel comfortable and Appreciated. The quality of work is alway Ms. Stephanie The Lincoln concierge is amazing always Going the extra mile to make you feel comfortable and Appreciated. The quality of work is always outstanding More
by DJMIXG
Employees Worked With
August 17, 2024
Service was great, and all my issues were fixed. Price was better than the sited quoted. Price was better than the sited quoted. More
by Robert Johnson
Employees Worked With
August 17, 2024
Good service thank you, fast honest and up front. Good communication. Got me out quicker than expected Good communication. Got me out quicker than expected More
by S.WILLIAMS2221991
Employees Worked With
August 17, 2024
Great customer service and value. I have all my service done there Thank you so much I have all my service done there Thank you so much More
by AARON Vaughan
Employees Worked With
August 16, 2024
Good people very friendly I have no problem with them I recommend people to go see them for a car recommend people to go see them for a car More
by michellegoodman683
August 16, 2024
Always go to this dealership weather to buy a car or need services done the always help me out great dealership services done the always help me out great dealership More
by miguel2342010
