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Southern Ford
Newport News, VA
2,391 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,391 reviews
August 26, 2024
Great services & professional employees. The waiting was not long & the place where waiting was excellent. The waiting was not long & the place where waiting was excellent. More
by Sylvia Hardenburgh
Verified CustomerEmployees Worked With
Other Employees :
MAURICE BENSTON
August 25, 2024
The work that I needed was explained clearly. Some of it wasn't required at the time but I got it out of the way. Some of it wasn't required at the time but I got it out of the way. More
by MJCRAFTY61
Employees Worked With
Other Employees :
SCOTT MIKULEC, MAURICE BENSTON
August 25, 2024
Appt time was given and car was ready quickly. Satisfied with the service and personnel Satisfied with the service and personnel More
by AntionettMcCarter
August 25, 2024
My appointment on time, service was timely and Edwin was very polite and courteous. I always come back here as I feel very taken care of. very polite and courteous. I always come back here as I feel very taken care of. More
by WILLIAM.KEANE2
Employees Worked With
August 25, 2024
Edwin helped make the experience worth it. southern will keep my all my business with my mustang southern will keep my all my business with my mustang More
by craigdaviis
Employees Worked With
August 25, 2024
Paid $3000! Dollars & my radio still doesn’t work , I feel you sold me the wrong part , because you can’t obtain the harness which thou ssid was obsolete :(. Dollars & my radio still doesn’t work , I feel you sold me the wrong part , because you can’t obtain the harness which thou ssid was obsolete :(. Im very unhappy that I’m paying for your process of elimination , I feel you owe me the correct part to resolve the issue, ( I am satisfied with the work you did do to fix the water leak . That original 1000$ was well worth it , ) More
by TAKACSWILLIAM
Employees Worked With
N/A
August 25, 2024
Extremely satisfied, very professional, attentive to detail, show that they care an are willing to help you in any way they can. detail, show that they care an are willing to help you in any way they can. More
by DGRUSSELL3
August 24, 2024
Have been working with John for the last couple of years to include several major maintenance items. He is a true professional and honestly the reason why it trust the service department. Always respectful to include several major maintenance items. He is a true professional and honestly the reason why it trust the service department. Always respectful with great attention to detail and a person who knows that keeping the customer updated and informed no matter how big or small the service being performed is. More
by miguibus
Employees Worked With
August 24, 2024
I needed some service on my truck. Had noise coming from the rear. They fixed it and didn't take long Had noise coming from the rear. They fixed it and didn't take long More
by D3onrice
Employees Worked With
August 24, 2024
Very accommodating. Provided great customer service and ensured all requests were met. I’ll definitely be coming back. Provided great customer service and ensured all requests were met. I’ll definitely be coming back. More
by jeromy.d.kapp
