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Southern Ford
Newport News, VA
2,391 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,391 reviews
August 30, 2024
Alicia was fast and efficient. Always a pleasure to visit. My car was back to me in about 40 minutes. Always a pleasure to visit. My car was back to me in about 40 minutes. More
by HEATHERLYNCH01
Verified CustomerEmployees Worked With
Other Employees :
SCOTT MIKULEC
August 29, 2024
I was kept informed throughout the process and the repairs were completed in a timely manner. repairs were completed in a timely manner. More
by HFAGAN
Employees Worked With
August 29, 2024
I thank you for getting to my car as fast as you did and getting it back to me. The work was done very nicely the car is running very well thank you. getting it back to me. The work was done very nicely the car is running very well thank you. More
by SUSYWRIGHT123
Employees Worked With
August 29, 2024
John went above and beyond to ensure my warranty was valid due to the change from hall to southern. I absolutely endorse John as a superior advisor. That’s why I bring all my vehicles to Southern Ford valid due to the change from hall to southern. I absolutely endorse John as a superior advisor. That’s why I bring all my vehicles to Southern Ford. More
by BONEBANGAZ
Employees Worked With
August 29, 2024
Very polite, curtious and listened to undetstand my problem. Made the complete process pain free. problem. Made the complete process pain free. More
by NWHAIGH
Employees Worked With
August 28, 2024
Stephanie Is The Bomb! She is Extremely Attentive to my schedule & my car’s schedule! It is Always a Pleasure to pull up to her counter & be Greeted in the Best Professiona She is Extremely Attentive to my schedule & my car’s schedule! It is Always a Pleasure to pull up to her counter & be Greeted in the Best Professional & Helpful Manner! More
by JUDYWENGAP
Employees Worked With
August 28, 2024
Stephanie is a wonderful service writer and like the online video of the maintenance with the explanation online video of the maintenance with the explanation More
by stuey993
Employees Worked With
August 28, 2024
I’ve been going to this dealership for close to 15 years. The main reason I come back is because of the service department, especially Stefanie. She is absolutely incredible. She looks out for me and I’m sur The main reason I come back is because of the service department, especially Stefanie. She is absolutely incredible. She looks out for me and I’m sure she treats all of her customers in the same way. More
by HiDarlin
Employees Worked With
August 28, 2024
The employees are very kind and thorough. They kept me informed about the services they were performing on my vehicle They kept me informed about the services they were performing on my vehicle More
by PAMYEATTS
Employees Worked With
