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Southern Ford
Newport News, VA
2,274 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,274 reviews
January 13, 2025
Took care of required repairs even though one problem could not be duplicated. Everything else was done as requested. could not be duplicated. Everything else was done as requested. More
by garberfmly
Verified CustomerEmployees Worked With
January 12, 2025
Very amenable choices were able to be made during our interactions. I appreciated the cheerful discussion, the courtesy calls, and the quick service interactions. I appreciated the cheerful discussion, the courtesy calls, and the quick service More
by jrl1
Employees Worked With
January 12, 2025
Stephanie has been my service manager for the last, I guess, eight years and has always taken great care of my MKX, and me, making sure I was inconvenienced as little as possible. When the dealer owners guess, eight years and has always taken great care of my MKX, and me, making sure I was inconvenienced as little as possible. When the dealer ownership changed from Hall to Southern I was concerned the great service I received from Hall would suffer. The Southern team has not failed to deliver prompt and dependable service. More
by donron
Employees Worked With
January 12, 2025
You were able to seevice my vehicle with out an appointment. Thank you for an outstanding job. appointment. Thank you for an outstanding job. More
by woodenmc1
Employees Worked With
January 12, 2025
I have used this particular dealership for all my automotive needs, including buying and all general maintenance, for over the last 15 to 20 years. That should say it all! automotive needs, including buying and all general maintenance, for over the last 15 to 20 years. That should say it all! More
by ABUECHLER1
Employees Worked With
January 11, 2025
Tires not rotated until I pointed out and then weren't rotated according to manual. rotated according to manual. More
by BGOODMAN1O
Employees Worked With
January 11, 2025
Stephanie was exceptionally helpful. I would stage goes far beyond the usual service person to be as helpful to customers. I would stage goes far beyond the usual service person to be as helpful to customers. More
by jensen_healey_.74
Employees Worked With
January 11, 2025
Great customer service. Professional. Personal.keeps you in the loop when it comes your your vehicles car. Professional. Personal.keeps you in the loop when it comes your your vehicles car. More
by griffithepps
Employees Worked With
January 11, 2025
Thank you so much for getting me back up and running so quickly even though i didn’t have an appointment quickly even though i didn’t have an appointment More
by Anthropolite
January 11, 2025
Awesome experience and service. Service advisor was awesome too! Def will continue to have our bronco taken here. Service advisor was awesome too! Def will continue to have our bronco taken here. More
by mad max
Employees Worked With
