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Southern Ford
Newport News, VA
2,118 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
November 07, 2024
So grateful for the valet service. It is really a help to older customers and those who have mobility issues. It is really a help to older customers and those who have mobility issues. More
by GUAMALAX1
Verified CustomerEmployees Worked With
November 07, 2024
They always handle my appointments and services on time. They are excellent communicators as well. They are very willing to work within my budget. They are excellent communicators as well. They are very willing to work within my budget. More
by EIPARKER
November 07, 2024
I was very happy that the dealership could get me in on the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and beyond to ensure I was taken care of. More
by Gordo51
Employees Worked With
November 07, 2024
Everything was on point and quik to get it fixed . Friendly and understanding to our needs Friendly and understanding to our needs More
by danothemano67
November 06, 2024
The dealership greeted us instantly. Reviewed our needs and found a perfect match. Amber our sales associate was professional and great to work with. When everything was complete she eve Reviewed our needs and found a perfect match. Amber our sales associate was professional and great to work with. When everything was complete she even delivered our new vehicle to our house. So convenient More
by JOEYCATERBONE
November 06, 2024
The service was great! I really love the pick up and drop off option and it helped me out that the car was dropped off at my work. All of the issues and services have been I really love the pick up and drop off option and it helped me out that the car was dropped off at my work. All of the issues and services have been completed and everything works great. More
by NICOLEDIGIOIA
Employees Worked With
Other Employees :
MAURICE BENSTON
November 06, 2024
Great service! Kept in touch and repaired quickly. We greatly appreciate their prompt service. Highly recommend! Kept in touch and repaired quickly. We greatly appreciate their prompt service. Highly recommend! More
by ANSKI415
Employees Worked With
November 06, 2024
I like my service rep, Ms Alicia. She was able to schedule me for the additional work needed for husband’s truck in a few weeks. Just wished that even with appt and coming in earlie She was able to schedule me for the additional work needed for husband’s truck in a few weeks. Just wished that even with appt and coming in earlier than appt time still took about an hour and a half to get truck back and leave. More
by TWIN_PINAY
Employees Worked With
November 06, 2024
The service was fast and efficient. Stephanie is always friendly and professional and a pleasure to see and work with. Go Southern! Stephanie is always friendly and professional and a pleasure to see and work with. Go Southern! More
by wigginswa
Employees Worked With
November 06, 2024
Intake process efficient and courteous. Follow- up during work was helpful and completion was reasonably prompt, with good results. Maurice is definitely a 5 star asset. Follow- up during work was helpful and completion was reasonably prompt, with good results. Maurice is definitely a 5 star asset. More
by joephil
Employees Worked With
MAURICE BENSTON
