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Southern Ford
Newport News, VA
2,381 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,381 reviews
September 07, 2024
Very nice person and she is very helpful always smiling and know her job oh have something nice to say and know her job oh have something nice to say More
by C.JUDY1
Verified CustomerEmployees Worked With
September 07, 2024
As always, all work was completed as requested. I will continue to take our car here for service. I will continue to take our car here for service. More
by GARY.WASMER
September 07, 2024
I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it friendly and nice people I my 2 car from southern ford and I love it More
by BJDAVE31921
Employees Worked With
Other Employees :
SCOTT MIKULEC, MAURICE BENSTON
September 07, 2024
Most people would be nervous to take their car to a dealership shops but this one really does run fairly and honestly. I was kept in contact with, given a good estimate and am pleased with the work for dealership shops but this one really does run fairly and honestly. I was kept in contact with, given a good estimate and am pleased with the work for the money I put in. Please keep more open and honest people in places like this. More
by KWILBY913
Employees Worked With
September 07, 2024
Appreciate the work. They failed to put the mats in the truck so I had to drive back over from Gloucester which was frustrating They failed to put the mats in the truck so I had to drive back over from Gloucester which was frustrating More
by pearsonsteven02
Employees Worked With
September 05, 2024
Eddie and team are GREAT. Friendly and efficient. I will be returning with all my inspection needs. Friendly and efficient. I will be returning with all my inspection needs. More
by Rich A.
September 05, 2024
I have a business and I have a F550 box truck that I was trying to get inspected and oil change and a recall completed and it took me three days to finally get a hold of somebody, the answering service that trying to get inspected and oil change and a recall completed and it took me three days to finally get a hold of somebody, the answering service that you have you have to go through like five steps to finally get to the service department and then because it’s a commercial vehicle they have to transfer you to the commercial department and they never answer the phone I left Two voicemails on two different days and never got a return call finally on my third attempt when I got to the regular service department I begged them to go back and get somebody in the commercial department to answer the phone so they did and I got on the schedule to get the work done and once that happened was great service and completion was done in a very timely manner. It was just a process to finally get an appointment that was so frustrating that part really needs to be worked on/changed, thanks for asking More
by Duane Elmore
Employees Worked With
Commercial service dept
September 05, 2024
Very professional. Dealership was very easy to navigate with a very nice selection of vehicles and cars to choose from Dealership was very easy to navigate with a very nice selection of vehicles and cars to choose from More
by karlonwebb22
