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Southern Ford
Newport News, VA
2,381 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,381 reviews
September 10, 2024
Brought my truck in having battery issues, John Conway fit me right in to the schedule and got it taken care of...Always excellent services...Thank-you... fit me right in to the schedule and got it taken care of...Always excellent services...Thank-you... More
by VINJESTYR7
Verified CustomerEmployees Worked With
September 10, 2024
Stephanie understands how to work with clients,she has been helping me for 8 years and is one of the main reasons zI return to this dealership. been helping me for 8 years and is one of the main reasons zI return to this dealership. More
by HOWLINGMADMERC
Employees Worked With
I bought my car 4 years ago, my salesman was great bur I understand that he has passed away.
September 10, 2024
What a great team. Everyone was very helpful and answered all my questions. Great to work. Everyone was very helpful and answered all my questions. Great to work. More
by cooliceman5
Employees Worked With
September 09, 2024
Southern ford is extremely efficient and I he online communication is good. The availability is a little competitive as you may have to wait up to a week to get an appointment but once you have one you communication is good. The availability is a little competitive as you may have to wait up to a week to get an appointment but once you have one you won’t need to worry about coming back multiple times if they can handle alll issues there. The staff is polite and helpful and overall it’s my best Ford dealership I’ve used over the last 5 years More
by Ben
Employees Worked With
Other Employees :
MAURICE BENSTON
September 09, 2024
Jon was very friendly and courteous. He was assisting Martin and turned me over to him. He also was very friendly and courteous. Between the two, I got quick answers to my question He was assisting Martin and turned me over to him. He also was very friendly and courteous. Between the two, I got quick answers to my questions and very honest answers for the issue I was having. Wait time was a little longer than anticipated, but I did not have an appt. More
by Deb
September 08, 2024
All good . .service went smoothly as usual but had to reschedule to complete the rest of the checks .service went smoothly as usual but had to reschedule to complete the rest of the checks More
by Edmo
Employees Worked With
September 08, 2024
I bought 3 F150s since 2016. I am delighted with the salesmen Manny, Robert and the service representative Stephanie. I am delighted with the salesmen Manny, Robert and the service representative Stephanie. More
by VAREDDRUMMER
September 08, 2024
Southern Ford made my experience easy compared to other dealerships I went to. They listened to what I wanted and help find my car. Sam was my sales consultant, he was great to work with. dealerships I went to. They listened to what I wanted and help find my car. Sam was my sales consultant, he was great to work with. More
by brandeeleigh91
