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Southern Ford
Newport News, VA
2,381 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,381 reviews
September 14, 2024
I like the fact, as a customer, that state inspections are free. Need to have more incentives. are free. Need to have more incentives. More
by haywoodcarmen3
Verified Customer
September 14, 2024
My son truly appreciates the quality of work and the time it took to completion. My wife also uses this dealership for her car needs. it took to completion. My wife also uses this dealership for her car needs. More
by Mr. Banks
Employees Worked With
September 13, 2024
Southern Ford is consistent with friendly and knowledgeable staff, excellence in scheduling appointments more towards my schedule but mindful of their need to ensure parts are available. You can’ knowledgeable staff, excellence in scheduling appointments more towards my schedule but mindful of their need to ensure parts are available. You can’t go wrong using Southern and that is why I will continue to use their services. More
by DWMUNCY
Employees Worked With
September 13, 2024
Stephanie was able to get my car in quickly and out in a timely manner and was very friendly as always timely manner and was very friendly as always More
by sissy080972
Employees Worked With
September 13, 2024
Making an appointment was super easy with plenty of available times. My service provider was efficient and informative. Thank you for the quick and friendly service! available times. My service provider was efficient and informative. Thank you for the quick and friendly service! More
by Foleysa
Employees Worked With
September 13, 2024
Alicia Jones is an amazing service advisor! She is always focused on outstanding customer service! She is always focused on outstanding customer service! More
by MICHAEL.VILLANUEVA715
Employees Worked With
September 13, 2024
I've always been pleased with the service department. It is always quick contact with any questions and suggestions regarding my car. It is always quick contact with any questions and suggestions regarding my car. More
by BILLYATESJR
September 12, 2024
The service I requested was performed in a timely manner and I was billed the amount quoted. Stephanie kept me abreast of the vehicles progress and ensure I was provided a ride home when I dropped it off an and I was billed the amount quoted. Stephanie kept me abreast of the vehicles progress and ensure I was provided a ride home when I dropped it off and back to the dealership when the maintenance was complete. More
by Tom
Employees Worked With
September 12, 2024
Very satisfied with the service. and the customer service. I will use Southern Ford again for all my car needs. and the customer service. I will use Southern Ford again for all my car needs. More
by JANISKORDISH
Employees Worked With
September 11, 2024
Stephanie was awesome as always and each each time I return for service she always greet me as if I am family and always make sure the service I'm there for is completed to my satisfaction she is great return for service she always greet me as if I am family and always make sure the service I'm there for is completed to my satisfaction she is great person and I hope that she never leaves 🥰 More
by Ms Terre
Employees Worked With
