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Southern Ford
Newport News, VA
2,381 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,381 reviews
September 22, 2024
Southern Ford's service department is excellent. Edwin, in particular, provided excellent service and was very helpful. Edwin, in particular, provided excellent service and was very helpful. More
by deborahcc504
Verified CustomerEmployees Worked With
September 21, 2024
Honest and trustworthy folks here at southern. Very thankful and happy to know my f-150 will be taken into good hands when it goes there for service. Stephanie handled everything well and let me k Very thankful and happy to know my f-150 will be taken into good hands when it goes there for service. Stephanie handled everything well and let me know within timely manner of when things would get done on time etc. More
by Matthew
September 21, 2024
I’ve been taking my truck to Southern Ford since 2017. The service that I receive is excellent and the staff at the service counter are friendly and empathetic to your needs. I highly recommend this dea The service that I receive is excellent and the staff at the service counter are friendly and empathetic to your needs. I highly recommend this dealership to anyone who needs great service for their vehicles. More
by SILVAEDDIE446
September 20, 2024
Prompt and gets everything done. I am willing to get all my cars serviced at this location. I am willing to get all my cars serviced at this location. More
by ALONZAF
Employees Worked With
September 20, 2024
Southern Ford is my favorite place to take my car for service. I always have a great experience and know my car is in good hands. Maurice was accommodating from the time I stepped out of my car. There is service. I always have a great experience and know my car is in good hands. Maurice was accommodating from the time I stepped out of my car. There is no better place I would rather take my car for service. More
by Earl McFarland
September 19, 2024
My experience with Southern Ford has been great. Stephanie has been a pleasure to talk with. This was my second time in, with another vehicle and Stephanie remembered me and asked how my trip was. W Stephanie has been a pleasure to talk with. This was my second time in, with another vehicle and Stephanie remembered me and asked how my trip was. With service and Stephanie being pleasant, i will definitely be back. More
by SRBERRY0
Employees Worked With
September 18, 2024
Jon was very helpful in getting everything done that I requested. He is always friendly and answers questions quickly. requested. He is always friendly and answers questions quickly. More
by DEETOKARSKI
Employees Worked With
September 17, 2024
Stephanie is great Service Writer! She ensures my work is complete and correct regardless of whether the job is big or little!! She ensures my work is complete and correct regardless of whether the job is big or little!! More
by JMEBRAM1
Employees Worked With
September 17, 2024
The customer service is incredible everyone there is knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. More
by greytim73
