Back

Southern Ford

Newport News, VA

4.7
2,380 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 2,380 reviews

September 25, 2024

Thankyou for this opportunity to voice my opinions of this Dealership. Change is good if it’s genuinely for the better of the customers. Like service package deals. More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
4.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
4.0
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL
4.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
QUERIDA WILLIAMS
4.0
This rating includes all reviews, with more weight given to recent reviews.
EDWIN WARREN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SCOTT MIKULEC, MAURICE BENSTON
September 25, 2024

Everything excellent To make one use 15 words is ridiculous! Will not fill future ones! More

by You ask too much unnecessary info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICE BENSTON
September 25, 2024

Very dependable in completed work . Very convenient to gave car picked up and returned. It’s a great service. More

by JEANETTEDAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAURICE BENSTON
September 25, 2024

Jon listened to my problems and concerns , provided excellent feedback, and put a plan of action together and provides update reports. More

by NWHAIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

The advisors were friendly. Iwas checked in and asked if I was going to wait or if I needed a ride home. I was informed about the maintenance recommendations and given the price More

by tachapman.2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Service is great as usual. Will continue to return and receive same great service. Thank you More

by BLUEZEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

I was very disappointed with the service (state inspection, oil change,rotate tires) on my 2004 Ford 150. I purchased a used 2017 Lincoln Continental there (was Hall ford and Lincoln). and have ha More

by ksturdy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ALICIA CHAPMAN-JONES
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Galloway
September 23, 2024

Him do good job. Me do good job have him help me. Best job he done ever. Me use again all time. Him help with next truck. Vroom vroom. More

by C-Barr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE JENSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL ESQUIVEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny good guy. Help go vroom vroom.
September 23, 2024

Very thorough reports and inspection. Fast service and kept me up to date on future services based on current mileage. More

by Tonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAURICE BENSTON
September 23, 2024

Paid to have my horn fixed and it isn’t fixed. Had to take off work Friday and now I have to be inconvenienced again More

by jenniferjcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ALICIA CHAPMAN-JONES
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
50
...