
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Thankyou for this opportunity to voice my opinions of this Dealership. Change is good if it’s genuinely for the better of the customers. Like service package deals. this Dealership. Change is good if it’s genuinely for the better of the customers. Like service package deals. More
Everything excellent To make one use 15 words is ridiculous! Will not fill future ones! ridiculous! Will not fill future ones! More
Jon listened to my problems and concerns , provided excellent feedback, and put a plan of action together and provides update reports. excellent feedback, and put a plan of action together and provides update reports. More
The advisors were friendly. Iwas checked in and asked if I was going to wait or if I needed a ride home. I was informed about the maintenance recommendations and given the price Iwas checked in and asked if I was going to wait or if I needed a ride home. I was informed about the maintenance recommendations and given the price to help me decide if I wanted them to do them or wait for another day. More
Service is great as usual. Will continue to return and receive same great service. Thank you Will continue to return and receive same great service. Thank you More
I was very disappointed with the service (state inspection, oil change,rotate tires) on my 2004 Ford 150. I purchased a used 2017 Lincoln Continental there (was Hall ford and Lincoln). and have ha inspection, oil change,rotate tires) on my 2004 Ford 150. I purchased a used 2017 Lincoln Continental there (was Hall ford and Lincoln). and have had it serviced there the last 4 years and was very happy with the service. I have a 2004 f150 lariot.I had it serviced last year and this year. It passed last year with no problems. It is used for going to the trash drop off, which is about one mile away once a week. This year I noticed the staff wasn't as cordial as when I bring the Lincoln. They were slow and not so friendly. (maybe because of my tailgate decal). When I was informed of the failed inspection and a huge estimate to repair I told them I did not want the oil change and tire rotation. They went back and did it anyway. I have good tires on the truck ,but I had a flat after leaving the dealership This concerned me and I am hesitant to bring the Lincoln in. It is due for inpection soon. I'll probably find another Ford dealer to do business with. K. Sturdy More
Him do good job. Me do good job have him help me. Best job he done ever. Me use again all time. Him help with next truck. Vroom vroom. Me do good job have him help me. Best job he done ever. Me use again all time. Him help with next truck. Vroom vroom. More
Paid to have my horn fixed and it isn’t fixed. Had to take off work Friday and now I have to be inconvenienced again Had to take off work Friday and now I have to be inconvenienced again More