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Southern Ford
Newport News, VA
2,377 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,377 reviews
February 19, 2025
Southern Ford did a great job quickly scheduling and performing our car service. We were very satisfied performing our car service. We were very satisfied More
by elorge
Verified CustomerEmployees Worked With
February 18, 2025
Stephanie is a gem of the first order who always represents herself and the dealership in a very positive light represents herself and the dealership in a very positive light More
by Bill T
Employees Worked With
February 18, 2025
It was 100% better this time every one seemed to really care great and speedy service care great and speedy service More
by Phil9627
February 18, 2025
Was able to get in right away. I waited in the lounge had a cup of coffee thank you for that. I waited in the lounge had a cup of coffee thank you for that. More
by QUIETKEYS
Employees Worked With
February 18, 2025
She worked me in. showed me the whating room. and when the car was ready she came and got me showed me the whating room. and when the car was ready she came and got me More
by QUIETKEYS
Employees Worked With
February 18, 2025
Stephanie sent an email which included a link. However the link was not highlighted no was it functional, when I cut & pasted it into the browser. Stephanie talked over me and was not interested i However the link was not highlighted no was it functional, when I cut & pasted it into the browser. Stephanie talked over me and was not interested in fixing the problem with communication. She claimed she called me. However, I never received message or notification of the call. More
by sfwjaw
Employees Worked With
February 18, 2025
Stephanie is a gem who represents herself and the dealership in a very positive light. dealership in a very positive light. More
by Bill T
Employees Worked With
February 18, 2025
Stephanie was very helpful in getting my truck in and inspected for a recall. Really appreciate all your help. inspected for a recall. Really appreciate all your help. More
by jenniferd77
Employees Worked With
February 16, 2025
February 16, 2025
The service from start to finish was amazing. Everyone was so kind. My service advisor was professional, patient and knowledgeable. I felt like my car was in good hands. I will be returning for m Everyone was so kind. My service advisor was professional, patient and knowledgeable. I felt like my car was in good hands. I will be returning for my next service and all services related to my Ford from now on. Also the shuttle service was seemless! Amazing experience. Thank you! More
by kiyonna08
Employees Worked With
