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Southern Ford
Newport News, VA
2,270 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,270 reviews
January 15, 2025
I would like to thank John for exceptional customer service. He was very helpful in identifying the key issue with the catalytic converter on my F-150 and explained how the warranty would cover the rep service. He was very helpful in identifying the key issue with the catalytic converter on my F-150 and explained how the warranty would cover the replacement. He made the process simpler and smother. I would recommend John Conway at Southern Ford for service and repair needs on your vehicle. More
by SAN59BOY
Verified Customer
January 14, 2025
Stephanie was very effective in getting my vehicle's issues addressed and managing my expectations. issues addressed and managing my expectations. More
by SFPETERS640
Employees Worked With
January 14, 2025
All expectations were exceeded by the service department team members. Would recommend to anyone needed service work. team members. Would recommend to anyone needed service work. More
by jhxperence
Employees Worked With
January 14, 2025
My husband went to get the inspection and he said it went smoothly and he was in and out smoothly and he was in and out More
by Joseph
Employees Worked With
January 14, 2025
Jake lynch has been working with me for several months to achieve my buying a Ford Bronco that I want to drive. Jake did an excellent job. achieve my buying a Ford Bronco that I want to drive. Jake did an excellent job. More
by MICHAELNOLAN688
Employees Worked With
January 13, 2025
Took care of required repairs even though one problem could not be duplicated. Everything else was done as requested. could not be duplicated. Everything else was done as requested. More
by garberfmly
Employees Worked With
January 12, 2025
Very amenable choices were able to be made during our interactions. I appreciated the cheerful discussion, the courtesy calls, and the quick service interactions. I appreciated the cheerful discussion, the courtesy calls, and the quick service More
by jrl1
Employees Worked With
January 12, 2025
Stephanie has been my service manager for the last, I guess, eight years and has always taken great care of my MKX, and me, making sure I was inconvenienced as little as possible. When the dealer owners guess, eight years and has always taken great care of my MKX, and me, making sure I was inconvenienced as little as possible. When the dealer ownership changed from Hall to Southern I was concerned the great service I received from Hall would suffer. The Southern team has not failed to deliver prompt and dependable service. More
by donron
Employees Worked With
January 12, 2025
You were able to seevice my vehicle with out an appointment. Thank you for an outstanding job. appointment. Thank you for an outstanding job. More
by woodenmc1
Employees Worked With
