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Southern Ford
Newport News, VA
2,379 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,379 reviews
September 28, 2024
Good. Prompt. Courteous. Kept informed. Pick up and return timely. Informed text. Nice employees. Winderful. Prompt. Courteous. Kept informed. Pick up and return timely. Informed text. Nice employees. Winderful. More
by MSSHUGGIE
Verified Customer
September 28, 2024
They took good care of me and explained everything told me when I should come back I'd I needed a75000 mile check up me when I should come back I'd I needed a75000 mile check up More
by Dennisholley2
Employees Worked With
Other Employees :
SCOTT MIKULEC, MAURICE BENSTON
September 27, 2024
I have tried 4 times to write this review and didn't want to sound too angry but to say Jon dropped the ball is an understatement. I was inconvenienced 2 additional days bumming rides and walking to work to to sound too angry but to say Jon dropped the ball is an understatement. I was inconvenienced 2 additional days bumming rides and walking to work to have nothing done but a diagnostic done. I wasn't charged for that because as Maurice said when I picked up the car "I guess he felt bad" I'm really disgusted that so little was done and no thought was given to the customer. More
by plovallo2014
September 27, 2024
Car was completed in a timely manner. I was kept a prize of the process throughout the work. I was kept a prize of the process throughout the work. More
by timothydallas.td
Employees Worked With
September 27, 2024
Great service by a great team. All work completed quickly and accurately. Even got a car wash! Thanks. All work completed quickly and accurately. Even got a car wash! Thanks. More
by Ron Gregory
September 27, 2024
Professional and thorough when reviewing my service needs. The waiting area is clean and comfortable. needs. The waiting area is clean and comfortable. More
by NAVYNCRN2006
Employees Worked With
September 27, 2024
Excellent service Edwin had my car serviced and evaluated. I returned to have two tires replaced I will be returning for future service. evaluated. I returned to have two tires replaced I will be returning for future service. More
by lolia.deal
Employees Worked With
September 27, 2024
A little expensive, but my service was done in a timely and professional manner. Your customer service person was excellent. and professional manner. Your customer service person was excellent. More
by shayben18.DB
Employees Worked With
I don't remember the young lady name, but she was very professional during my customer service
September 27, 2024
Best service manager I have ever worked with. Helpful courteous Ang professional. She is great Helpful courteous Ang professional. She is great More
by MARGRIFF11
Employees Worked With
