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Southern Ford
Newport News, VA
2,377 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,377 reviews
Verified Customer
October 01, 2024
Edwin lied and stated that he contacted my warranty company about my issue. I later contacted my warranty company and they had no record of being contacted by anyone at Southern Ford. company about my issue. I later contacted my warranty company and they had no record of being contacted by anyone at Southern Ford. More
by samc0129
Employees Worked With
October 01, 2024
I appreciate the good attitude and quick service. I plan to return for future services. On all my cars. I plan to return for future services. On all my cars. More
by jmwolfe
Employees Worked With
September 30, 2024
Excellent service and in timely manner. Didn’t have to wait long at all. The truly take care of their customers. Didn’t have to wait long at all. The truly take care of their customers. More
by karilyn1976
Employees Worked With
September 30, 2024
I called numerous times and no answered the Phone . YUK. I’m talking. about 15 times in One Day . No way to run a Business !!!!!!!! I will probably shop else where for Vehicles in the future . YUK. I’m talking. about 15 times in One Day . No way to run a Business !!!!!!!! I will probably shop else where for Vehicles in the future . More
by dashe
Employees Worked With
September 30, 2024
Great experience working with Sam for new fleet vehicles that we needed quickly and also with Jared through financing. that we needed quickly and also with Jared through financing. More
by robert@pyramidroofing.com
September 29, 2024
Their service department took care of a major powertrain item covered by an extended warranty purchased elsewhere, hassle free! Available loaner vehicle service was excellent as well. I expected an extended item covered by an extended warranty purchased elsewhere, hassle free! Available loaner vehicle service was excellent as well. I expected an extended maintenance time , but all was taken care of in just over a week! Good job Southern! More
by CROSBY.DAVIDP
September 29, 2024
Very accommodating and courteous. Took very good care of me and my car. Explained my diagnostic results. Took very good care of me and my car. Explained my diagnostic results. More
by omarcel51
Employees Worked With
September 29, 2024
Service department got me in there very quickly very short notice on my part Edward Warren was very courteous and the service department got me out pretty quickly very pleased with all services short notice on my part Edward Warren was very courteous and the service department got me out pretty quickly very pleased with all services More
by Jd60
Employees Worked With
September 29, 2024
I am very please with the service preformed on my my 2014 ford SUV EXPLORER vehicle. ford SUV EXPLORER vehicle. More
by LIYOU44
Employees Worked With
