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Southern Ford
Newport News, VA
2,377 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,377 reviews
February 22, 2025
Dry professional and quick service. No hassle, provided repair recommendations based on the inspection with pricing No hassle, provided repair recommendations based on the inspection with pricing More
by mattwinterkia
Verified CustomerEmployees Worked With
February 22, 2025
Fast service people are friendly Great place to get your car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! car serviced and if you have service at 3:30 when you get there they take the car and get it serviced. Fantastic, thank you! More
by willievandfisher
Employees Worked With
February 22, 2025
Very personable, good and prompt service. Communication with myself was easily understood and accepted. Hope future endeavors are as easy. Communication with myself was easily understood and accepted. Hope future endeavors are as easy. More
by rick_small1816
February 22, 2025
Travae did an outstanding job of covering the features and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I wou and benefits of my new F150. She made the buying process very enjoyable and she didn’t pressure me. Joe in Finance was also great to work with. I would highly recommend this dealership! More
by zmbruce
February 21, 2025
It was a very pleasant experience the staff was courteous and helpful They were very engaging and helpful They were very engaging More
by Darryllamont
February 20, 2025
Great service! Vehicle was repaired quickly. Thanks again. No issues feel comfortable with service at this dealership Vehicle was repaired quickly. Thanks again. No issues feel comfortable with service at this dealership More
by RLNAZAR
Employees Worked With
February 20, 2025
I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered This is the absolute worst service center I have encountered More
by mboyd307912
February 20, 2025
Great service provide by John, definitely worth going out your way for professional and courteous service. Probably the best dealer service in this region. your way for professional and courteous service. Probably the best dealer service in this region. More
by Brad
February 19, 2025
Great service as always. I found the new feature of sending a video of work progress to be very neat and useful on the status and mechanical state of the vehicle. Awesome I found the new feature of sending a video of work progress to be very neat and useful on the status and mechanical state of the vehicle. Awesome More
by Mhopson97
Employees Worked With
February 19, 2025
The service advisor Eddie and technician provided top notch repair service to my 2023 F-350. Thank you to the technician who repaired my power steering return hose. There was no mess under the hood whil notch repair service to my 2023 F-350. Thank you to the technician who repaired my power steering return hose. There was no mess under the hood while the new hose was replaced and everything wiped downed back to order. More
by Hillard Deborah and cedric
Employees Worked With
