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Southern Ford
Newport News, VA
2,378 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,378 reviews
October 23, 2024
I was so surprised to learn about the pickup and delivery service. I felt comfortable turning over my keys to the driver. Thank you, Stephanie, for letting me know. I will definitely use again. service. I felt comfortable turning over my keys to the driver. Thank you, Stephanie, for letting me know. I will definitely use again. More
by katyoung
Verified CustomerEmployees Worked With
October 23, 2024
I came in for an inspection and Oil Change on my 2018 Ford F-150. They kept me informed on how things were going and issues I needed to take care of for my truck to pass the State Inspection. They gav Ford F-150. They kept me informed on how things were going and issues I needed to take care of for my truck to pass the State Inspection. They gave me a few prices on what it would cost for my truck to pass inspection. The work on the truck was fine, but what I had to pay for it to pass inspection was ridiculous! More
by gregory.henderson
Employees Worked With
October 23, 2024
Stephanie is very helpful and knowledgeable in what she does. She is very courteous to all does. She is very courteous to all More
by Sworrab
October 22, 2024
Southern was responsive and super helpful. Thank you for taking such great care of us! Thank you for taking such great care of us! More
by JAMMFORD
Employees Worked With
Other Employees :
MAURICE BENSTON
October 22, 2024
Excellent, thankful they squeezed me in, finished the job in 3 hours, very grateful for them in 3 hours, very grateful for them More
by Ashley Payne
Employees Worked With
October 22, 2024
Courteous, kept customer informed of status,if you don't have 15 words don't ask for it have 15 words don't ask for it More
by RONCYN80
October 22, 2024
Professional, courteous service experience. Stephanie communicated with me on what was going on with my car through the whole process. 10 out of 10! I won’t take my vehicles or my family’s vehi Stephanie communicated with me on what was going on with my car through the whole process. 10 out of 10! I won’t take my vehicles or my family’s vehicles anywhere else. More
by jennv1115
October 22, 2024
She’s running like a dream now! Thank you for making my girl healthy! Make America (and Cars) Great Again!!!!! Thank you for making my girl healthy! Make America (and Cars) Great Again!!!!! More
by Jenn.baker07280
October 22, 2024
Service was fast and and exceptional. I love the way the system contacts the customers for any repairs needed. I love the way the system contacts the customers for any repairs needed. More
by meshia1947
October 20, 2024
The staff were very friendly and knew what I was looking for the moment I listed out the features I was looking for without forcing a vehicle with more than I was asking for. for the moment I listed out the features I was looking for without forcing a vehicle with more than I was asking for. More
by christopher.fegley
