Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Ford
Newport News, VA
2,370 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,370 reviews
November 01, 2024
Great customer service. I wish the service prices were lower than other companies. I’d been a loyal customer for over 30+ years. I love Ford products. I wish the service prices were lower than other companies. I’d been a loyal customer for over 30+ years. I love Ford products. More
by NAYSAVOY
Verified CustomerEmployees Worked With
November 01, 2024
Very professional, understanding and reassuring. He worked hard to ensure my service needs were taken care of. He worked hard to ensure my service needs were taken care of. More
by AYOST17
October 31, 2024
The people I worked with yesterday were the best. They went the extra went the extra mile to make sure I was happy. Thank you, Jon and Rob for helping me to get my points from Ford. They went the extra went the extra mile to make sure I was happy. Thank you, Jon and Rob for helping me to get my points from Ford. More
by fisherman_974
October 31, 2024
Good service. Wait was only issue. 2.75 hours for oil change and inspection. Appreciate a good job. Thank you Wait was only issue. 2.75 hours for oil change and inspection. Appreciate a good job. Thank you More
by montymcneil
Employees Worked With
October 31, 2024
Professional and courteous when dealing with the needs of the customer! I would highly recommend the team at Southern to handle your vehicles needs. the customer! I would highly recommend the team at Southern to handle your vehicles needs. More
by cotten759
Employees Worked With
October 28, 2024
Edwin was very professional and courteous. He arranged a ride home for me when my service on my car was going to take longer than I planned. He arranged a ride home for me when my service on my car was going to take longer than I planned. More
by BO14FAN
Employees Worked With
October 28, 2024
Great service. Very helpful, friendly people working there. I always have a great experience there. Very helpful, friendly people working there. I always have a great experience there. More
by greytim73
Employees Worked With
Other Employees :
MAURICE BENSTON
October 27, 2024
Dropped my car off at night for an early morning appointment. Drop off was easy and my car was ready before noon. appointment. Drop off was easy and my car was ready before noon. More
by JENNY
Employees Worked With
