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Southern Ford
Newport News, VA
2,369 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,369 reviews
November 05, 2024
Yulia Conway is really on top of things. Communicates before her guys arive and after. I wish all service centers did this good of a job. Job well done Southern Ford. I will continue to by a Communicates before her guys arive and after. I wish all service centers did this good of a job. Job well done Southern Ford. I will continue to by all my commercial trucks there. More
by RDEAN1
Verified Customer
November 05, 2024
The service is always great and on time. The reps are friendly and very helpful. Thanks! The reps are friendly and very helpful. Thanks! More
by jdavis
Employees Worked With
November 05, 2024
Had a tire rotation done. Took only an hour and was within my budget for it being completed. Took only an hour and was within my budget for it being completed. More
by ceceliag0
Employees Worked With
Other Employees :
MAURICE BENSTON
November 04, 2024
He was great although he hasn’t gotten back with me about the slats that fell down on my convertible top and it’s been 3 weeks now the slats that fell down on my convertible top and it’s been 3 weeks now More
by bharv
November 04, 2024
Kept our vehicle for a week. Said no part was found. Charged almost $200 diagnostics. Said no part was found. Charged almost $200 diagnostics. More
by SCHMITZ27
Employees Worked With
November 04, 2024
Service center has terrible communication with the customer. Left me stranded without telling me what was happening with my vehicle customer. Left me stranded without telling me what was happening with my vehicle More
by AYETAYLOR
Employees Worked With
November 04, 2024
John has been amazing every time I have been there. I appreciate his patience with me. Love how they have the video sent showing us what’s going on . I appreciate his patience with me. Love how they have the video sent showing us what’s going on . More
by aintnopaint22
Employees Worked With
November 04, 2024
I can always count on fast, friendly service from this dealership. On my last maintenance appointment, the service tech saw that my tags had expired. She allowed me to go into my glove compartment and ret dealership. On my last maintenance appointment, the service tech saw that my tags had expired. She allowed me to go into my glove compartment and retrieve my new tags which I forgot to place on my plates. I added the new tags before my vehicle was taken in for service. I appreciated the heads-up from the tech regarding my expired tags. More
by MDAVIS626
Employees Worked With
November 04, 2024
Jon took care of my concerns quickly and even saved me some money with my Ranger. some money with my Ranger. More
by KES10.2
Employees Worked With
