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Southern Ford
Newport News, VA
2,369 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,368 reviews
November 09, 2024
I think it was pretty good service. I would definitely recommend hiring more staff but other than that definitely was a good experience. I would definitely recommend hiring more staff but other than that definitely was a good experience. More
by amyiais
Verified CustomerEmployees Worked With
November 09, 2024
Southern Ford treat me fare and they are the best grope of service center and thank you for taking care of my care of service center and thank you for taking care of my care More
by Habtu
Employees Worked With
November 08, 2024
The service, my service advisor, the speed of service all outstanding. I have been a customer of this dealership Since 2013 and will continue to use Southern as my dealer. Thanks outstanding. I have been a customer of this dealership Since 2013 and will continue to use Southern as my dealer. Thanks More
by GESETTLES
Employees Worked With
MAURICE BENSTON
November 08, 2024
They are very professional and and good at their jobs. Alicia is a good service representative. Alicia is a good service representative. More
by WHITEJ6311
Employees Worked With
November 08, 2024
I’m very satisfied with the customer service I’ve received over the past 5 years at this dealership. They go above and beyond to convenience their customers. Thank you all. received over the past 5 years at this dealership. They go above and beyond to convenience their customers. Thank you all. More
by Yoni
Employees Worked With
November 07, 2024
Not enough charge stations in my area need more smithfield virginia and windsor va thank you smithfield virginia and windsor va thank you More
by rebeccawright137
Employees Worked With
November 07, 2024
Friendly, efficient, and prompt service. The employees at Southern Ford are caring and really strive to meet the needs of the customer. The employees at Southern Ford are caring and really strive to meet the needs of the customer. More
by skosier227
November 07, 2024
So grateful for the valet service. It is really a help to older customers and those who have mobility issues. It is really a help to older customers and those who have mobility issues. More
by GUAMALAX1
Employees Worked With
November 07, 2024
They always handle my appointments and services on time. They are excellent communicators as well. They are very willing to work within my budget. They are excellent communicators as well. They are very willing to work within my budget. More
by EIPARKER
November 07, 2024
I was very happy that the dealership could get me in on the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and the same day to fix by broken window. They were very friendly and accommodating. I would also like to point out that Stefanie Spangler went above and beyond to ensure I was taken care of. More
by Gordo51
Employees Worked With
