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Southern Ford
Newport News, VA
2,267 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,267 reviews
January 18, 2025
Great service. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. friendly people. very knowledge. clayton is the best! can’t wait to buy another car there. More
by pcpruett66
Verified CustomerEmployees Worked With
January 17, 2025
Stephanie Spangler at Southern Ford ensured that our 2018 Lincoln Navigator was taken care of. Thank you to her and the service team for making sure our vehicle was serviced and ready continue its journey. W Lincoln Navigator was taken care of. Thank you to her and the service team for making sure our vehicle was serviced and ready continue its journey. We also just purchased a F-350 from another Ford dealership but rather get it serviced here to keep it under one roof and because of the great customer service. More
by Hillard Deborah and cedric
Employees Worked With
January 17, 2025
Greated me a smile, very courtesy. My vehicle was looked and and service in a timely manner My vehicle was looked and and service in a timely manner More
by cameron.messeder
Employees Worked With
January 17, 2025
Rob Muir helped me at Southern Ford we had zero issues he was straightforward unlike the other dealerships that I have dealt with. I purchased a new truck that had a problem with the mirror he fixed it. The was straightforward unlike the other dealerships that I have dealt with. I purchased a new truck that had a problem with the mirror he fixed it. The service took a little bit longer than expected and he made the deal right. I am very happy with my purchase. Highly recommend! More
by krhind94
Employees Worked With
January 16, 2025
Southern continues to empress with their outstanding service and customer care!! Outstanding! This survey can be annoying by requiring 15 words or more! service and customer care!! Outstanding! This survey can be annoying by requiring 15 words or more! More
by Wil9015
January 16, 2025
As usual Eddie always takes great care of making sure my F350 Dually is well serviced and maintained! F350 Dually is well serviced and maintained! More
by Loudhd
Employees Worked With
January 16, 2025
Nice people comfortable waiting room Which is good because it’s take long time for service because it’s take long time for service More
by newyorkyankee
Employees Worked With
January 16, 2025
Easy to make appt- customer service rep was great and worked performed in under the 2 hours window that I was given worked performed in under the 2 hours window that I was given More
by rmehaffe
Employees Worked With
January 16, 2025
Jon is a straight up, straight forward professional. From the moment I dropped my truck off he remained in contact with me. This was the fastest and stress free repair experience I've had. People like h From the moment I dropped my truck off he remained in contact with me. This was the fastest and stress free repair experience I've had. People like him retain and generate business. More
by EMMANUEL.BOOTH
Employees Worked With
January 16, 2025
I am disabled and it is just so covenant and help full for someone to come and pick up my car and serviced it for me. I thank you so much. for someone to come and pick up my car and serviced it for me. I thank you so much. More
by deloreslouden
Employees Worked With
