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Southern Ford
Newport News, VA
2,118 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
November 16, 2024
Everyone was very professional and personable from start to finish. And very pleasant. I would definitely refer people to you. to finish. And very pleasant. I would definitely refer people to you. More
by terrid.savage
Verified CustomerEmployees Worked With
November 15, 2024
Southern Ford did an excellent job serving the car. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. More
by JAPORT38
November 15, 2024
Courteous service Took week to get appointment Needed towing none was offered Prompt repairs and notification towing none was offered Prompt repairs and notification More
by NTWKHANK
Employees Worked With
November 15, 2024
This dealership has provided all maintenance and inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. More
by renalnurse2001
Employees Worked With
November 14, 2024
Jon Conway has always been very receptive and accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a H accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a Harley Davidson 2012 F-150 as well as the 1995 mustang.. More
by JJay
Employees Worked With
November 14, 2024
Jon was very pleasant to talk to about my issue and kept me informed on all progress along the way. me informed on all progress along the way. More
by drserwon
November 14, 2024
Everything was done well and worth the wait. I’m pleased with the survice and will continue to use Southern Ford. I’m pleased with the survice and will continue to use Southern Ford. More
by Anne Blanton
Employees Worked With
November 13, 2024
If you require me to write a certain # of words I probably will not complete your survey in the future. probably will not complete your survey in the future. More
by BARBARASENN
Employees Worked With
November 13, 2024
Great service very reasonable rates. Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v Switched from another Ford dealer.rrrrrrrrrrrrrrrr rrrrrrrrrrr dddddddddd aaaaa v More
by vet
Employees Worked With
November 13, 2024
Warren told me in April 2024 I wpuld need new tires April 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his com 2025. He told me yesterday that he told me last April I'd need tires so it shouldn't be a surprise. I addressed him about it and he retracted his comment. But because he told me this coming April and not this past April, apparently now my warranty is void bc my tires are "too worn" where as this past April they weren't worn enough. Every person I deal with at southern tells me a different story of what my warranty covers and every time I go to claim on it, it's not covered, but the time before I was told it would be. So your warranties are personal interpretation and when you go to claim, it never covers anything. I always leave southern extremely frustrated. More
by SJBMADEWITHLOVE
