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Southern Ford

Newport News, VA

4.7
2,378 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12896 Jefferson Ave

Newport News, VA

23608

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Showing 2,377 reviews

February 25, 2025

Nice wholesome environment staff was very attentive very respectful Courteous the atmosphere was a+ smooth R&B Jazz station was playing overall I liked the reception better than Wynne Ford More

by barrykarlton
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JEFF DOBSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Very helpful and great service department The dealership has been a great experience especially with the service department. They are very efficient. More

by R.n.batts
Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JON CONWAY
February 25, 2025

Prompt, cheerful service. Knowledgeable and helpful, quality work and fair pricing. Been coming here a long time More

by jshursey@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

My appointment was for oil change, tire rotation and inspection which was done very quickly and I was back on the road in no time. John was very courteous and professional and took in my truck without More

by CLOSP54
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Recommend Dealer
Yes
Employees Worked With
JAKE LYNCH
5.0
This rating includes all reviews, with more weight given to recent reviews.
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Great experience every time Jon is always help us service and we always welcome with smile More

by SANJEEV262
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Quick service Nice employees Video via text was very helpful Suggested work listed helpful Appreciate help deciding what needs immediate fix and what can wait More

by MSSEA05
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Jon is a straight up professional. He handles the business of relaying the status of the customers vehicle promptly. He's on point. More

by EMMANUEL.BOOTH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JON CONWAY
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

As a previous customer, I was aware of the great customer service that is provided there. Also the “no pressure” feel of buying a new vehicle from them is very refreshing! More

by kjones
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Recommend Dealer
Yes
Employees Worked With
DAKOTA BOOTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

It was a wonderful experience. I would recommend them to everyone. Great service and friendly people. More

by kmstric9
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Recommend Dealer
Yes
Employees Worked With
EDWIN WARREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Everyone very professional and courteous, Answered all my questions or if they weren’t sure, found out. More

by linlee22
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
STEPHANIE SPANGLER
5.0
This rating includes all reviews, with more weight given to recent reviews.