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Southern Ford
Newport News, VA
2,365 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,365 reviews
November 17, 2024
This dealership was helpful in getting my vehicle repaired and addressed any concerns that I had. repaired and addressed any concerns that I had. More
by msb
Verified CustomerEmployees Worked With
November 17, 2024
Southern Ford very polite, upfront, honest and professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Fol professional. My service representative, Jon is awesome to work with, and explained in detail all the work needing to be done on our Expedition. Folks can count on Jon and Southern Ford to get the job done with satisfaction. More
by DONAJIMTED
November 16, 2024
Had a very friendly service rep that made adjustments to my service request to include recommendations and an additional work item requested. my service request to include recommendations and an additional work item requested. More
by onefishdaniels
Employees Worked With
November 16, 2024
Excellent customer service and I have never been overcharged for any maintenance or sales items. Thank you for all you do. overcharged for any maintenance or sales items. Thank you for all you do. More
by Mikeegoods
Employees Worked With
November 16, 2024
Everyone was very professional and personable from start to finish. And very pleasant. I would definitely refer people to you. to finish. And very pleasant. I would definitely refer people to you. More
by terrid.savage
Employees Worked With
November 15, 2024
Southern Ford did an excellent job serving the car. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. They even picked up the car from our home and deliverer it back to our house Thanks for a job well done. More
by JAPORT38
Employees Worked With
Other Employees :
SCOTT MIKULEC
November 15, 2024
Courteous service Took week to get appointment Needed towing none was offered Prompt repairs and notification towing none was offered Prompt repairs and notification More
by NTWKHANK
Employees Worked With
November 15, 2024
This dealership has provided all maintenance and inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. inspection for this vehicle since 2012. The team has my complete trust and confidence regarding needed services. More
by renalnurse2001
Employees Worked With
November 14, 2024
Jon Conway has always been very receptive and accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a H accommodating concerning my vehicle concerns from day one of my meeting his as my advisor. Give the man a RISE and promote ahead of peers. I have a Harley Davidson 2012 F-150 as well as the 1995 mustang.. More
by JJay
Employees Worked With
November 14, 2024
Jon was very pleasant to talk to about my issue and kept me informed on all progress along the way. me informed on all progress along the way. More
by drserwon
