Back

Southern Ford

Newport News, VA

4.7
2,457 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

Directions

By Type

Showing 2,457 reviews

July 21, 2016

Great support from. Me and Wife purchased a Ford 150 from the Hall Ford Lincoln, Newport News. Our experience was awesome. Mr. Al Jones was terrific, very professional, K More

by RTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Al Davis
Jul 22, 2016 -

Southern Ford responded

Thank you for your complimentary feedback of Hall Ford Lincoln Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

July 13, 2016

Excellent buying experience Henry Copeland was my salesman, he when above and beyond to help me with my Ford Explorer purchase! I even received a call the next day to see how my More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Copeland
Jul 14, 2016 -

Southern Ford responded

Hall Ford Lincoln Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Ford Explorer. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

July 04, 2016

Exceptional experience and great people Two of my children just purchased vehicles from Hall within the last 2 months and highly recommended that my wife and I go see them first. Well, we ac More

by Edwards, Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Vandenheede, Manny Patel
Jul 06, 2016 -

Southern Ford responded

Thank you for your heartfelt response Steve. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Christopher and Manny lead your wife to her new 2016 Ford Fiesta, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Hall Ford Lincoln Newport News. Thank you again Steve and have a great day!

June 07, 2016

New F-150 4x4 Isa Saunders is a great salesperson who took very good care of us during our recent purchase this past weekend. We have purchased a few cars from Hall More

by Sally Kenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Saunders
Jul 06, 2016 -

Southern Ford responded

Good morning Sally. In response to your review, I want to take the time to thank you for praising Hall Ford Lincoln Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to 'Like' us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Sally and be sure to stop by soon!

June 04, 2016

I was very happy with Christopher Vandenheede and Melinda Ve I was very happy with Christopher Vandenheede and my sales person Melinda Vere. They were a great team to have in way of finding the right truck for More

by wbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Vandenheede and Melinda Vere
Jul 06, 2016 -

Southern Ford responded

Good morning! Thanks so much for your positive feedback. We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new truck! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

May 02, 2016

Poor sales tactics After purchasing several vehicles from Hall I took my son there on April 23 2016. He was looking at a 2013 Focus Titanium he decided that was the car More

by Johnjones23072
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jole, Camron, Melinda
April 28, 2016

Five star dealership with five star staff! We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were More

by Mjanusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Bodden
Apr 28, 2016 -

Southern Ford responded

Hall Ford Lincoln Newport News is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

April 10, 2016

Excellent dealership with very helpful staff I went into Hall Automotive hoping to find something within my very narrow budget and after only a short time speaking with Albert (who possesses the More

by JNewportNews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Bodden
Apr 20, 2016 -

Southern Ford responded

Hello JNewportNews, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Albert and the team! Thank you again for your review.

March 28, 2016

professional, courteous, and easy to do business with I drove 200 miles to buy this F250, I had been looking for this specfic model, color, and features for well over a month. Kaeley Johnson was a pleasu More

by john b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kaeley johnson
Apr 05, 2016 -

Southern Ford responded

John, thank you for your complimentary feedback of Hall Ford Lincoln Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

March 21, 2016

2nd time! This was the second car I've purchased from Hall...took my first one in for service...strolled the lot while waiting...next thing I knew I was trading More

by lincoln4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Jones
Apr 05, 2016 -

Southern Ford responded

Greetings! Thank you for stopping by Hall Ford Lincoln Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

...
225
...