
Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great support from. Me and Wife purchased a Ford 150 from the Hall Ford Lincoln, Newport News. Our experience was awesome. Mr. Al Jones was terrific, very professional, K Me and Wife purchased a Ford 150 from the Hall Ford Lincoln, Newport News. Our experience was awesome. Mr. Al Jones was terrific, very professional, Knowledgably, and tuned in to what we wanted in our purchase. Very thoughtful and respectfully to our needs, wants and expectations. I strongly recommend, seeking out Mr. Jones; you want be disappointed. Additionally, I'll wrap up process with Mr. James Crider (Finance Manager) was exceptional. More
Excellent buying experience Henry Copeland was my salesman, he when above and beyond to help me with my Ford Explorer purchase! I even received a call the next day to see how my Henry Copeland was my salesman, he when above and beyond to help me with my Ford Explorer purchase! I even received a call the next day to see how my Explorer was and if I had any other questions. Amazing customer service!! I highly recommend Hall Ford Lincoln of Newport News Virginia & salesman Henry Copeland. More
Exceptional experience and great people Two of my children just purchased vehicles from Hall within the last 2 months and highly recommended that my wife and I go see them first. Well, we ac Two of my children just purchased vehicles from Hall within the last 2 months and highly recommended that my wife and I go see them first. Well, we actually went to a different dealership first, only because they were closer to us, but did not like the offer presented, so off to Hall the very next day. We were very pleased with the sales staff in their entirety, but especially Christopher Vandenheede and our salesman Manny Patel. They went out of their way to accommodate and please my wife and I. We left that day with our new 2016 Ford Fiesta. The experience was painless and did not take all day. We highly recommend Hall Ford as your first and only dealership of choice. More
New F-150 4x4 Isa Saunders is a great salesperson who took very good care of us during our recent purchase this past weekend. We have purchased a few cars from Hall Isa Saunders is a great salesperson who took very good care of us during our recent purchase this past weekend. We have purchased a few cars from Hall Ford in NN and Isa has always been the best to work with. thanks sally More
I was very happy with Christopher Vandenheede and Melinda Ve I was very happy with Christopher Vandenheede and my sales person Melinda Vere. They were a great team to have in way of finding the right truck for I was very happy with Christopher Vandenheede and my sales person Melinda Vere. They were a great team to have in way of finding the right truck for my situation. Melinda Vere used the discovery process in finding out my needs and wishes. I felt , my time spent was not wasted. They brought up a few trucks for me to see, as it was raining . They offered an umbrella to my wife and I. I sat in the ruck and Chris Vandenheede stood outside the truck in the rain answering my questions and was not concerned with getting wet but concerned in answering my questions and making sure that I understood. Melinda Vere was also in the rain answering questions with my wife. and had an umbrella which she held for my wife. They wanted to help us find a great truck for a good price and they did. I am very happy. thank-you Melinda and Chris. Anyone who works that hard can earn my business. More
Poor sales tactics After purchasing several vehicles from Hall I took my son there on April 23 2016. He was looking at a 2013 Focus Titanium he decided that was the car After purchasing several vehicles from Hall I took my son there on April 23 2016. He was looking at a 2013 Focus Titanium he decided that was the car he wanted. We went in and did the paperwork to see if he qualifed and they asked me if I would cosign so I did. After about an hour or so the finance manager came out and said he was approved but wanted to work on the deal some more to try and get his payments down even lower so they put dealer tags on the car and let him drive it home over the weekend. Went back on Monday to sign the paperwork and after signing the certification paperwork since it was a certified used car we were told they could not get it financed but could get a 2014 Focus Se financed. At this point I am thinking what happened to the deal from saturday. So after a bit I asked Jole what happened between Sat and Mon and he said what do you mean. I said we were told Sat that he was aproved for the 2013 when we left on Sat and he said we were never approved for that car he had the deal for the 2014 and that we should not have drove the 2013 home. At no time did any one say that we could not get the 2013 nor did we even look at the 2014. I have never been treated in such a way when buying a car. If you want to sell cars you need to inform the customer that there is a problem not just pick a vehicle that you want to put them in. I have been a customer since 2003 and bought a 2013 escape in January of 2016. After this I will not step foot in their deslership again nor have my vehicle serviced by them. I will probably have it serviced at Williamsburg Ford. I even reached out to Hall Automotive and the only response I have gotten was that they received my iquiry and would be contacted which was a week ago. If you like being told the vehicle to buy this is the place to go otherwise stay away. More
Five star dealership with five star staff! We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were looking for, and he immediately began searching for our request. Within minutes, 2 cars were pulled to the front so we could take them for a test drive. After the drive, Albert readily answered all questions that we had, and then left us alone so we could discuss everything. We decided to purchase, and Albert made sure everything went as smoothly and painlessly as possible! We were impressed by the very genuine Albert, and his eagerness to please. He was so easy to work with, and we could have not asked for a better salesman. He's quite a nice fellow! The rest of the staff was also very friendly...you've made these customers quite happy:) More
Excellent dealership with very helpful staff I went into Hall Automotive hoping to find something within my very narrow budget and after only a short time speaking with Albert (who possesses the I went into Hall Automotive hoping to find something within my very narrow budget and after only a short time speaking with Albert (who possesses the voice of an angel, by the way) regarding what I was looking for and what price range I was working with; and he managed to find me exactly what I wanted within minutes. After going through all the financing and paperwork I was driving home in my new vehicle. More
professional, courteous, and easy to do business with I drove 200 miles to buy this F250, I had been looking for this specfic model, color, and features for well over a month. Kaeley Johnson was a pleasu I drove 200 miles to buy this F250, I had been looking for this specfic model, color, and features for well over a month. Kaeley Johnson was a pleasure to deal with. She was professional and courteous. The whole buying process was painless. More
2nd time! This was the second car I've purchased from Hall...took my first one in for service...strolled the lot while waiting...next thing I knew I was trading This was the second car I've purchased from Hall...took my first one in for service...strolled the lot while waiting...next thing I knew I was trading it in for a newer model. Al Jones is a great salesman...no pressure, explained the process very personable. The service department is great. I'm definitely a customer for life...or at least until I move. oh yeah car in for service was a 2012 Lincoln MKS...purchased a '15 MKS. More